2/10 – Ungenügend
Lynne
9. Nov. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We were very disappointed in the information we received from the host, room needs a lot of maintenance, we had sent through all that was required, I thought the information that was required was over the top .
Bathrooms need maintenance, when the light is on in the main bathroom a noise comes through the main bedroom ensuite vent, it sounds like trucks are driving past .we arrived at the hotel and it took us an hour and a half to get into our room .
No information on parking or how to get the keys to the room was provided, had to call host to find out our parking space and to get keys as wasn’t given to us
We were very disappointed with the lack of information given to us, even though everything was paid and personal information sent through as requested which was over the top , we have never before had to jump through so many issues to book an apartment.
Would not recommend this host again, the reception at the hotel would not help in any way, we can understand this as it was a private booking. We thought when was booked it was from the hotel itself not privately.
I think they should check out the apartment and update any maintenance that needs doing.
Lynne
Aufenthalt von 2 Nächten im November 2025