Hotel Brocton

« Just okay overall. Staff not friendly or inviting. I was told no real Easter celebration, such as Easter Egg hunt or Easter bunny for children, but then there was an Easter bunny. My grandchildren were excluded from The event or information was not accurate? I probably would not choose this hotel again. Certainly not the White Inn values from when I lived there with my children. »

« Terrible odeur et extrêmement vieillissant. Aucune rénovation faite depuis très longtemps. Propre pour autant si on a le nez bouché. Prix absolument pas adapté (160) »

« Chambre spacieuse, mais salle de bain très petite. L'air climatisé avait peine à refroidir la chambre. Un nettoyage lui aurait donné une chance de mieux performer. Il faut dire aussi qu'il y avait une canicule. »

« Helpful staff, great amenities and beautiful lake views »

« ok »

« This was the most I have ever paid for such a mediocre hotel room. Carpet was stained and ripped, mattresses were old and you could feel the springs, there was an unidentified black stain above the shower, etc. I do not recommend it »

« I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services »

« It's truly am amazing place to escape and relax. The lake it steps aways from your front door. Your own cottage makes is incredibly private. The esthetics inside is calm and serene and most important, the staff was super friendly and accommodating. I can't wait to go back in the summer when I can actually get in the water. 10+ »

« It was great 😊 »

« This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings. »

« First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing....