Außenbereich

Bewertungen von Holiday Inn Express & Suites Lexington Park-California, an IHG Hotel

2.5 out of 5

Bewertungen

9.2

Wunderbar

330 von insgesamt 457 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
93 von insgesamt 457 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 457 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 457 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 457 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.4/10

Personal & Service

9.0/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear William,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 – Hervorragend

Alexis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 4. Mai 2024
Dear Alexis,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 – Hervorragend

Rosemarie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Would stay again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Rosemarie,Thank you for your positive feedback! We are delighted to hear that you had a great stay with us and that you would choose to stay with us again in the future. We look forward to welcoming you back for another wonderful experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Thomas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very enjoyable stay. Our room was clean, neat and serviced well. We left with everything we showed up with. Staff was nice and the cookies available in the evening was a nice touch. Breakfast was awesome too but if you don't like it, there's a Cracker Barrel within walking distance. Thanks for the great stay. Would recommend this hotel.
Aufenthalt von 4 Nächten im März 2024
Antwort von Hotel Manager am 4. Apr. 2024
Dear Thomas,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Craig

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Manager am 15. Apr. 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely,Hotel Manager

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast! Hot options were delicious & one main course and meat changed each day.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Hotel Manager am 23. Feb. 2024
Dear James,Thank you for your positive feedback about our breakfast options! We're thrilled to hear that you enjoyed the delicious hot options and variety offered each day. We appreciate your kind words and hope to continue exceeding your expectations during future stays with us.Sincerely, Hotel Manager

10/10 – Hervorragend

jennifer

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was probably the cleanest hotels I’ve ever stayed at. The staff was amazing and very helpful. The breakfast was average hotel breakfast
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 20. Feb. 2024
Dear jennifer,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be the cleanest you've ever stayed at. We're also pleased that the staff was amazing and helpful during your stay. We appreciate your kind words and hope to provide you with another excellent experience in the future. We look forward to welcoming you back!Sincerely, Hotel Manager

10/10 – Hervorragend

GEORGE

Gut: Zustand der Unterkunft
Very clean hotel. Close to dining and shopping.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 19. Feb. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and conveniently located near dining and shopping options. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Percy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Manager am 23. Jan. 2024
Dear Percy,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We look forward to welcoming you again soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Ronnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Manager am 16. Jan. 2024
Dear Ronnie,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Jonathan

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The pool was closed, and it was the entire reason I picked this property.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 15. Jan. 2024
Dear Jonathan,We are sorry you didn't find the experience you were expecting with us, specifically regarding the pool. We take real pride in providing the best experience in the area and regret any ways in which we let you down. We hope you will give us another chance to satisfy you the next time you're in the area and make sure that better experience. Please visit us again.Sincerely, Hotel Manager

8/10 – Gut

Scotty

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pool was out of order
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Manager am 9. Jan. 2024
Dear Scotty,Thank you for your feedback. We apologize for the inconvenience regarding the pool being out of order. We understand the importance of amenities, and we regret that this impacted your stay. Our team is actively working to resolve the issue, and we appreciate your understanding. We hope the rest of your stay was enjoyable. Visit again soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Leslie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 9. Jan. 2024
Dear Leslie,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 – Hervorragend

CARLOS A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buen servicio
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Hotel Manager am 9. Jan. 2024
Dear CARLOS A,Thank you for your positive feedback on our service! We're delighted to hear that you had a good experience. If there's anything specific you appreciate or if you have any suggestions for improvement, feel free to let us know. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would definitely recommend
Overall our stay was excellent. The rooms and hotel lobby were very clean. The staff at the front desk were very welcoming and helpful. Beds are very comfortable. The only negative we experienced was that the people above us were walking around very loudly at all hours of the night. Not sure if it’s the thinness of the walls/floors or that they were particularly loud. Overall the hotel is great and I would definitely recommend it and stay there again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Manager am 23. Dez. 2023
Dear Guest,Thank you for your stay. We are glad that our hotel impressed you enough that you would stay with us again and will recommend our hotel to others. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 – Hervorragend

Francelis

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Manager am 18. Dez. 2023
Dear Francelis,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Hotel Manager am 18. Dez. 2023
Dear Guest,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

8/10 – Gut

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 18. Dez. 2023
Dear Gary,Thank you for the feedback. We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.Sincerely,Hotel Manager.

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Manager am 18. Dez. 2023
Hello Robert,We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.Sincerely,Hotel Manager

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Manager am 18. Dez. 2023
Hello Susan,Thank you for sharing your perfect 10 ratings. It is a great acknowledgement for our team.We hope that you will return, as it is our ongoing goal to surpass the expectations of our guests. Sincerely,Hotel Manager

10/10 – Hervorragend

Crystal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean!
Clean! Breakfast was a good selection too.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Manager am 18. Dez. 2023
Hello Crystal,Thank you for the stay and for appreciating the cleanliness and breakfast.We are very happy to hear that and privileged to have you as guest.We look forward to welcoming you again.Regards,Hotel Manager.

8/10 – Gut

Lars

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Ella

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was great.Staff was awesome
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Theo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was great rooms clean
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 6. Okt. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Brandon

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome location and cleanliness.
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Arega

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like everything
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
T
Aufenthalt von 2 Nächten im August 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
room was clean, property nice. Pool was nice.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

8/10 – Gut

LuAnn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
breakfast could have been better. No trays, no butter, omelet was cold
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Roger

Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 21. Sept. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express LEXINGTON PARK-CALIFORNIA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Victoria Blades General manager

10/10 – Hervorragend

Kyaw Min, Rockville

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very nice property--staff are helpful. Hotel was fully booked and our room was already assigned. When we asked to switch room for help reason, the front desk helped us to move a better room but took about half an hour to check-in which was the only minus from my review.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Kristina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Jackie

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Glenda

Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Very nice hotel.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Heather

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The carpets in our room were disgusting. We had to wear shoes the entire time im the room because there was a stickiness to the floors. Shoes would get stuck, almost like they cleaned the carpets but left a horrible residue..... Was looking for a place to book a wedding party floor but will not after this.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Elizabeth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Leslie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023

8/10 – Gut

Jennifer

Gut: Sauberkeit und Personal & Service
The hotel was comfortable and a great location to shopping. The floor was a bit “sticky” in my room (the vinyl part) but otherwise clean
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Victor

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cleaning and quiet definitely recommend!
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

Eugene

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
The last morning before checkout my friend noticed a bedbug shell on the bed
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

Stacey

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Holiday Inn doesn’t honor guest requests
I asked for handicap room on a high floor because my elderly mother is in a wheelchair and is a fall risk. I was told Hotels.com never sent the request; which I don’t believe because I only have this issue when I stay at a Holiday Inn. I was not able to get handicapped room but they did move to higher floor, but only after i said I would complain if I had to listen to traffic all night.
Aufenthalt von 2 Nächten im April 2023