6/10 Satisfaisant
Catherine F.
4 août 2025
Les points forts : Propreté
House of remotes 6 ceiling fans all w/their own remote - none marked3 TV’s w/ remotes - none marked1 Remote for fireplace (obvious use)Pool w/ remote (obvious use)2 remotes for garage door opener were provided, however when I called to report that the garage door opener was not working, was informed that we should not be using the garage door. If we are not supposed to use garage door opener, why were remotes provided???Unsafe BBQ grill with flame coming out of front of grill under controls & it is ridiculous that renter is responsible for propane (flame issue reported twice & never resolved/corrected)Pool was so cloudy & smelled heavily of chlorine on arrival & for 2 more days that it was not usable. Took 1 text message & followup phone call to get that resolved. Be sure to stop at store prior to arrival - buy toilet paper & paper towels as only 1 roll provided. Also buy dishwasher tablets and laundry detergent as only 2 provided for an entire week stay. Only 1 small frying pan in kitchen, insufficient for a home that accommodates 6-8 people (that issue was resolved after a phone call to mgmt company & delivery from Amazon)On the plus side - air conditioning worked well, loved Osou brand hairdryer. Washer & dryer are commercial quality & worked well. Newer, comfortable furniture in living roomWill I come back - NO Had to make multiple phone calls to get issues addressed/corrected. This was NOT an inexpensive rental & I really expected better.
Catherine F.
Séjour de 8 nuits en juillet 2025