8/10 Bien
Mary B., Baltimore
6 nov. 2025
Les points forts : Propreté
The house was lovely, and the location was amazing and beautiful. It was very clean and neat. The property management was prompt in responding to our needs. However, there were a couple of issues. Some were resolved immediately, while others took a few days, and some were not resolved at all. The main issue was with the pool. We couldn't access or control it properly because the main controller, an iPad, wasn't working correctly, so we couldn't control the lighting. The pool heating was inconsistent, working sometimes but not others, which was inconvenient since my family loves to swim and we specifically chose the house because of the pool. On the second day of our stay, the toilet in one of the bathrooms wouldn't flush. It took four days for the plumber to return, order the necessary part, and replace it. By that time, our vacation was almost over. In the other bathroom, the drain was clogged, and water was accumulating, but that issue was fixed on the same day. The garage door would open by itself without us operating it, which was strange. The remote control for the TV outside didn't work, but these were minor issues. Other than that, we enjoyed our stay.
Mary B.
Séjour de 8 nuits en octobre 2025