Capesthorne Hall

Zimmer OK

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

Checkin ungenügrnd. Es dauerte 1 Stunde länger, bis ich ins Zimmer gehen konnte, als vorgesehen/versprochen. (Später als 16 Uhr!). Schlechte Kommunikation. Badezimmer hatte ein defektes Lavabo. Frühstück (obwohl inbegriffen), war nur mit vorheriger Reservation möglich. Gut gelegen für Konzertsaal.