2/10
I do not recommend this condo Upon entering the unit, I was immediately overwhelmed by an extremely strong chemical odorâsimilar to an excessive use of Febreze mixed with another unknown substance. The smell was so intense that it triggered a severe asthma attack, rendering the condo completely uninhabitable for me.I contacted the owner right away to explain the situation and also reached out to local family for emergency help. Due to my condition, I had to leave the property immediately and find a nearby hotel. The owner never called and in text, initially promised a full refund, but stated that I needed to initiate the request within 12 hours or she wouldn't be able to honour full refund. That was on June 9th, late afternoon. Unfortunately, I was too unwellâmanaging my asthma with steroidsâto take immediate action. On June 11th, I received a partial refund, but 400 was withheld.I reached out to VRBO customer service. They were sympathetic and told me they would contact the owner. However, I never received a follow-up, and my complaint was closed without any explanation.This experience was extremely distressing. The unit posed a serious health risk, and the handling of the situation was disappointing at best. I strongly urge potential renters to consider these issues before booking.
Judi B.
Séjour de 6 nuits en juin 2025