Hotel Carter Lake

« Clean room. Consistent, have stayed here many times. »

« Not the cleanest atmosphere »

« No room service in our room, we were there for 3days... »

« The headboard needed to be disinfected, you could see greasy hand smears across from one end to the other. No working television. The continental breakfast was ok. The best thing about my stay was the shower. Like a waterfall with force. »

« Good and comfortable stay »

« BED BUGS!!! The hotel was overall a bit run down. It is an old building with some lipstick slapped on. Our shower had hair in it. Poor workmanship with silicon slathered everywhere in the bathroom. It was bearable until we settled in to watch tv and a bug crawled across my shirt. We pulled the mattress cover back to reveal several bed bugs. The staff didn’t seem too bothered to care; just a surface level apology. The only positive was the pool area prior to this nightmare beginning. It is nice...

« Bon rapport qualité prix. Cependant, il on coupé l'eau pendant que je prenais ma douche. La toilette n'était pas propre et les femmes de ménage sont plus ou moins préoccuper de leur service au chambre. »

« Great property »

« Air conditioner was stock on AC and couldn't heat up it just stayed cold »

« Room was really clean I like the modern look . Bathrooms had lots of space very nice and clean with a modern bathroom look. WiFi had a few issues but was resolved. The staff were excellent great value for money. »

« Great hotel, very clean and nice with easy access parking. The only negative was the pool being closed the weekend we were there for maintenance. Very disappointing for my kids after a long day at the zoo, but we still had a nice time. »

« La chambre puait, l’hotel et ses corridors aussi. Nous n’avions pas de serviettes dans la chambre, nous avons du aller les chercher... il y a avait des dejeuner froid, dans des sacs le matin et lorsque nous en avons demandé un, la dame était sur son cellulaire et semblait fâché qu’on la derange pour avoir une barre tendre et un yougourt... quand est venu le moment de check out nous allions sortir de la chambre (il etait 11:03) la dame de l’accueil est venu frapper à la porte avec ardeur pour...

« Parking was safe and easy! Staff was friendly and super helpful! Hotel is in a great area and not to far from Walmart, target, or a hy vee along with different food places to eat. Would stay again and recommend to friends/family. »

« Homeless encampment right across the street »

« Did not eat breakfast, early flight. The parking lot is poorly lit and is a bit cramped driving through. After checking in we found a bedbug in our bed. We tore the bed apart and did not see any more. You know what they say, when you find one.... The toilet in our room would continuously run if you didnt pay attention.The shuttle service to Eppley was great. Cost to leave our vehicle there was $5/day. »