2/10 Horrible
John
Voyage en couple
31 août 2025
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is not extreamly clean. We were worried about staying there by the looks of the vehicles in the parking lot. When we went into the office to check in at 2:45 pm (check in is at 2pm) and get our room we were given a key card for our room. When we opened the door to our room the beds were not made and we thought we were in someone else's room. I checked the door number and it was correct. I went back to the office and told them that the room was still dirty and hadn't been cleaned. The lady apologized and said ti wait while she texted her cleaning lady. I waited and she gave me another room key card. We went to gi to that room and the door was wide open and sheets were on the floor. By this time my wife was really not happy since this was her birthday and this was the first day of her birthday getaway. I told the lady at the desk that this room was dirty also and the door was wide open and there were no cleaning people near it. She said to wait again while she got ahold of her cleaning person again. I told her after have been givin 2 different rooms that were both still dirty 45 minutes after check in time that we were not going to stay there and we would find a different place to stay and bid her goodbye. We did not stay in the motel and shouldn't have to pay for it.
John
Séjour de 1 nuit en août 2025
