Hotels nahe Kulturzentrum Casa Abierta ENAP (Concon)

„Personal an Rezeption und im Restaurant/Bar hatte keinerlei Servicequalität. Der Gast störte bei Bestellungen oder anderer Anliegen das Personal beim Unterhalten mit Kollegen oder aber war im Smartphone versunken - Ausnahme Ignacio und Martin! Keine Begrüßung und keine Verabschiedung! Keine oder keine ausreichende Anzahl von Badehandtüchern auf der Dachterrasse, erst nach 3-maliger Anfrage und 40 Min. später gab es diese. Wasser im Aussenpool verdreckt (Vogelkot). Zimmer hatte einen kaputten ...

„La habitación no estaba completa, toallas con hongos, sábanas sucias y cortinas inadecuadas para un buen descanso “

„Cuando llegue ai con mi numero de reserva pagada me dijeron que la reserva no existe. Perdi dinero por siete dias de reserva que no fueron reembolsados. Tengan cuidado con este hotel son ladrones y no reenbolsan su reserva. No lo usen. Los atendientes son mal educados e ignorantes.“

„The condition of this place is way below par. Pictures don’t show the true condition. “

„Perfect little hotel with very friendly and supportive staff / owner. We had a good connection from beginning and they helped us out. We had perfect 2 days of stay and will be back for sure. Thank you Amelia and Sebastian!“

„I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative.“

„Excellent hotel! We loved it! Definitely we will stay there again.the Breakfast was very impressive! Location was great and staff were very friendly. Specially Dominic and Marcel who helped us a lot.“

„Virkelig virkelig virkelig beskidt værelse. Vi var i chok over et værelse kan være så beskidt, det var som om man kunne skrabe skiftet af gulvet. Sengen var forfærdelig og fjedrene stak op i ryggen. Badeværelserne var også beskidte. Der var larm ud til sent på aftenen og der blev spillet højt musik i receptionen tidligt om morgenen. Der var så lyt at man ikke kunne sove og ingen aircon. Virkelig et ringe hostel, tag ikke hertil“

„A very good stay. The room excellent, very comfortable and clean. The atmosphere very good, the hosts very friendly...100% recommended.“