Hotel Cerrillos

« Check whether everything in the room actually works before guests check-in. »

« Accueil très sympathique L'hôtel est proche du centre historique et les appartements bien équipés »

« Front desk was helpful. Wait staff needs training, ex. Long waits for service, inefficient, unprofessional. Patio service in our room was unusable due to lack of cleanliness and ruined chair cushions. Housekeeping staff was excellent. Pool was clean, but pool lounge chair cushions need replacing- very shabby, stained, ripped. Spa was nice, however some tattered towels should be changed out. »

« This is actually the first hotel review I’ve ever written even though i travel 3-5 times a year—and I felt it was warranted. I travel often and usually stay at 4-star hotels or better, so I tend to have pretty high standards. This property exceeded expectations. It was extremely clean, very well managed, and everything felt thoughtfully maintained. Don’t be alarmed that there’s no traditional front desk. They provide a phone number and email, and they are incredibly responsive—honestly more...

« Very comfortable stay with a high quality room and excellent service. Would definitely stay at this hotel again. »

« La Fonda is completing some renovations, so that was the only surprise at check in. Would have appreciated a notice before arrival. Lobby bar closes at 9 pm, a little early on a Friday/Saturday night. »

« Clean room, old building, recently remodeled pool area that was awesome! “Living room” great for happy hour (get there before 6pm). Within walking distance of the town square. Great options for in-room service, not any more expensive than the nearby restaurants. »

« The room was spectacular and the staff is so attentive and welcoming. »

« Très mauvais accueil La réception me dit que ma carte de crédit ne fonctionne pas et je ne sais pas ce qu’elle fait avec ma carte derrière le bureau et refuse de me rendre ma carte et appelle le manager qui arrive sans me calculer et dit que c’est ok ! Tout ça sans que la réception fasse un effort pour parler lentement car il y avait beaucoup de bruit dans le hall et l’accent américain du sud m’est difficile Sinon très propre et confortable mais manque de cachet »

« The heating was a problem- the room boiled at night because the thermostat was outside in main area - we had to open the windows in December to try and cool the room- every night ! The thermostat kept resetting itself … ugh The room too small for the bed and a real lack of electrical outlets »

« Très bel hôtel, très classe et chic. Super bien placé au coeur du quartier historique de Santa Fe, il saura ravir les exigeants. Personnel affable et courtois. »

« Chambre confortable et bien rénovée. Belle piscine. Le centre de Santa Fe est à 15 mns en voiture. Bonne adresse »