Hotel Charleston

« What we absolutely loved about our stay, and what made the experience uniquely special, was the exceptional treatment that Joshua showered us with—from the time he greeted us at our vehicle upon check-in—to the time he walked us to our vehicle at checkout. The room and common areas were flawlessly kept, the property was peaceful, and the other guests were just as pleased as we were to share such a wonderful space. The added bonus is that Joshua makes a superb quiche! »

« Its the second time i stay there and it was very cool »

« We arrived at approximately 9:30pm and the lobby was closed. There was a # to call posted on the door. A nice young lady came from another building right away. She gave me key cards to a room that was nasty and smelled terrible. There was something growing on the walls. I called her for a different room and she met me at the lobby for new key cards. We checked this room before carrying anything in and it was not suitable for our needs. I called her again and she said she would call me back. I...

« Don’t waste your money!! »

« Great place. Very nice and clean »

« Good spot Nothing special Just solid »

« Nice place for a rest after a good day of work »

« When we went to properthy, AC was not working ...the manager she was really good and staff tried to help us but there was no other room available and they were not able to fix issue. we were so tired and we need to change the hotel. I was not expecting this from Holiday Inn. »

« It was clean a little dated, but it was clean. Staff was friendly. Breakfast was good. I would go back again. »

« Très malpropre, très vieux et sale tapis. Plancher salle de bain, très sale. Au bas de la porte il y a un espace assez grand que même de petits animaux pourraient passer. J’ai bloqué l’ouverture avec des serviettes. »

« Responsive and helpful staff! We had a smooth check-in and fresh, clean stay. The only thing we felt inconvenienced by was how much sound traveled across the floor and between rooms there's a large gap under the door between rooms where we stayed). »

« Well it was not exactly the feeli g of clean and comfortable that I was going for it had stained blankets the floor had stains the shower had no bar to hold my rag the drain fell apart and becsme detached from the tub the shower head fell off the water was really hot I did get burnt when above all I had problems with the front desk again which makes it a second time that only made it a more uncomfortable situation if like a refund but it'll take tjem 7 days for them to refund me only sickens me...

« The hotel was beautiful! The rooms are modern and extremely clean. Good location and convenient to Mattoon and Charleston. Would definitely stay there again. »

« Very very clean. Nice staff. I would be happy to stay there again. »

« Being renovated. Got a newer room »

« Nice hotel, friendly helpful people. »

« A good place for the money close to the lake and town . »

« Etape parfaite pour repos »

« Breakfast was just ok »