Hôtel près de Château d'Elvaston, Derby, Derby

« Always clean, safe and secure. »

« Was a one night stay. The staff are friendly and room is clean. Was there was a lift in there but apart from that its a fine place. »

« Parking safe. »

« No heating available as normal stopped in room 307 again still no heating given up reporting it »

« Room was very cold on arrival, very musty smell throughout the whole building, carpet in the bathroom which seems unhygienic, lots of dead spiders in the window and the room itself wasn't very clean. When I wanted to complain there was nobody around so ended up leaving the key at the desk and driving home »

« What a lovely comfortable stay. Nice beds , pillows and duvet and in a beautiful house. Tea and coffee and a bottle of water on arrival. Could have had breakfast but didn't. There's a pub down the road. Will definitely stay again and go for walks around the area »

« Accueil à améliorer impérativement !!! »

« Staff at check in were not proactive which led me to returning to the front desk three times before accessing my room. The hotel is being renovated, so there is dust and barriers all over the place. There are no USB chargers in the room, or plug sockets near the bed, which is challenging for charging devices. The staff at the bar/restaurant were more interested in doing anything but serving. The swimming pool/changing room was grubby. All in all a very disapointing visit. »

« Nice, clean,good breakfast »

« A mixed experience at this hotel. Essentially it was a great hotel... but someone seems to have stopped spending any money on maintaining it a while back. On arrival we happened to see a small sign informing us we had to pay for parking - only £3 but the stay started with a negative! The air conditioning didn't work and when we asked about it we were told it wasn't supported any more. The room was stifflingly hot and the windows 'for our safety' didn't open very far. Presumably some clients...

« Attention : pas de climatisation dans la chambre. Un ventilateur était disponible »

« We stayed for 1 night on our way to a MSV trackday at Donnington Park. Our room was on the first floor overlooking the River Trent. The location was great. Parking was fine and overall a pleasant stay. We chose to eat in the restaurant - unfortunately too few staff meant service was not great. The Sunday roast was ok but also not great. »

« Check in was really slow, I wasn't told about the building or where my room is. I was given the wrong key card, so I had to wait another half an hour for the error to be corrected. I wasn't given access to the facilities/leasure areas as the property description advertised. There was no guide of how to use the key card or an fire escape map in my room. Over all I am disapionted. »

« My daughter & I had a lovely stay! Comfy beds and clean room! Plenty of parking space! We didn’t have food as we were meeting my other daughter for a meal in Nottingham! Would definitely stay again! »