Hôtel près de Château de Norham, Berwick-upon-Tweed, Berwick-upon-Tweed

« Great location and lovely outdoor space to relax with a drink »

« _ »

« Staff were helpful and breakfast was awesome »

« This historic hotel has loads of character and is a marvellous central location. I would suggest that it needs some decorative TLC but my room was large and with 2 huge floor to ceiling windows that looked out onto the main street. Room and ensuite were very clean and the bed was very comfortable. I met some of the hospitality staff and they were welcoming and cheerful. I would definitely return. »

« Séjour très bien. Très au calme et superbe vue »

« Yes »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake »

« Just stopped for a night room is basic but comfortable. »

« A 200 year old pub and inn - interesting ! Unfortunately our room was fairly horrible, we definitely got the hotels.com room : 200 year old mattress, wall view, kitchen vents under the window and lots of noise when we (or the neighbours) ran any water. Food in the evening was good and breakfast ok (very dingy dining room). Everything needs an overhaul. The staff were great though ! »

« Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...

« Booked 2 Rooms & when we arrived the Host said she wasn't letting out Rooms anymore so we were stuck at 7.30pm with nowhere to stay. Having trouble getting a Refund from you. Definitely wouldn't recommend. »

« We have stayed several times now. Always spotless with great friendly staff »

« Lovely staff, a radiator sprung a leak in the bathroom which was temporarily sorted, and imediately repaired the following day. Quality full English breakfasts and exceptional evening meals. I highly recommend The White Swan in Lowick. »