Hôtel près de Cheslyn Hay Leisure Centre, Birmingham, Birmingham

« Il neigé est le chauffage ne suiffisait pas à bien chauffer les chambres »

« Hôtel situé en bord de route, un peu à l'écart de l'autoroute, donc parfait pour faire une pause si vous faites un long trajet, et tout ça pour un prix très raisonnable. Les chambres sont situées côté jardin et sont donc très calmes. C'est également un centre de congrès et/ou de réception. »

« TV reception was unacceptable. Towles were cleaned but stained »

« Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir »

« Everything was ok »

« Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry! »

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« .. »

« Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. »

« Stayed here during the summer, breakfast was great, we were given a menu and a choice of continental selection. Breakfast cooked fresh so we booked again. Sadly this time we were greeted with a breakfast buffet which wasnt the same. Therefore we would not be in a rush back, hopefully the cook will ge brought back »

« Hôtel très propre et convivial. Petit déjeuner très bon aussi. Nous revenons à chaque fois dans cet hôtel car on s’y sent bien. »

« Einfach für die heutige Zeit unzumutbar »