Hôtel près de McArthurGlen Designer Outlet, Cannock, Cannock

« Il neigé est le chauffage ne suiffisait pas à bien chauffer les chambres »

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« Hôtel fatigué et pas à la hauteur des Hôtels Mercure. Dans la salle de bain, moisissures et plafonds délabrés. Séjour en famille avec un grand-père handicapé - mais l'ascenseur est en panne pendant plusieurs jours. Alors pénibles et lents trajets dans les escaliers pour accéder à la chambre. De plus, pas de chaise d'évacuation, donc l'hôtel n'est pas aux normes de sécurité légales. Quartier bruyant. Aucun moyen de savoir lors de la réservation que le samedi était soirée de mariage, avec...

« 3 day stay no cleaning no phine in room no welcome »

« Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir »

« the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

« This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice. »

« Hôtel très propre et convivial. Petit déjeuner très bon aussi. Nous revenons à chaque fois dans cet hôtel car on s’y sent bien. »

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« Friendly and efficient staff, tasty food, very comfortable bed »

« Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. »

« Stayed here during the summer, breakfast was great, we were given a menu and a choice of continental selection. Breakfast cooked fresh so we booked again. Sadly this time we were greeted with a breakfast buffet which wasnt the same. Therefore we would not be in a rush back, hopefully the cook will ge brought back »

« Absolute gem of a place, everything was wonderful from the accommodation to food and surroundings was absolutely lovely »