Hôtel près de McArthurGlen Designer Outlet, Cannock, Cannock

« Il neigé est le chauffage ne suiffisait pas à bien chauffer les chambres »

« .. »

« TV reception was unacceptable. Towles were cleaned but stained »

« Everything was ok »

« Mauvaise surprise on a fracture la serrure de notre camionnette et casser les protections du volant notre camionnette immobilisé toute l après midi le temps quand répare très mauvais souvenir »

« Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry! »

« Hôtel très propre et convivial. Petit déjeuner très bon aussi. Nous revenons à chaque fois dans cet hôtel car on s’y sent bien. »

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« The room was clean and the staff pleasant. The breakfast was good too. The room lacked anywhere to hang clothes, hence 4, not 5 stars. »

« Einfach für die heutige Zeit unzumutbar »

« The customer service was not good, the communication was hard and the staff was not welcomming »

« Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...