Familienhotels Chiclayo

„Not a bad place, but for the price, It could be better - comparing after a full month in Peru. 1st when I got to my room - hot water didn't work in the shower. I went to the staff and she insisted that that's how showers work and that was fine. I said... no. In no other place in Peru in any hostel, hostal or hotels, showers were so bad. She offered my to change my room the next day and... showers were fine. I don't understand why insist with the customer on something like that. Besides that, ...

„Das personal war schlecht qualifiziert und nicht in der lage entscheidungen zu treffen. Man dürfe keinen besuch auf dem zimmer haben. Einen peruanischen personalausweis haben sie ebenfalls nicht akzeptiert (in peru). Abstand halten von dem hotel!“

„Staff were very friendly. However I don’t understand why the room had a window onto the corridor which shone light into my room the whole night. Why not just put up curtains? (The window also didn’t shut completely so it was harder to block out the noise). Ear plugs and eye mask are a must if you want to be able to sleep here.“