Hillview Rise is beautifully situated in the heart of the Cotswolds, fabulously central for friends to travel from across the country for a weekend together. Ample parking and plenty of space. The conversion is great, allowing four spacious bedrooms, plenty of bathroom facilities, a large kitchen diner and a roomy television room with a log burner. The upside down living was fine for us but infirm people might struggle with the stairs to the living accommodation.
The property would have been perfect other than a few things which let it down. The beds and bedding were clean and comfortable but towels very small and poorly laundered - they smelt damp and unpleasant. We needed to reconfigure the modular sofa (which was also very low and unsupportive) and found playing cards and snacks underneath and between which we had to clean up ourselves. All the windows and mirrors were very dirty, and the glass shelves in the bathrooms were narrow and bowing from the wall, you couldn’t keep a wash bag in the bathroom. The kitchen was poorly appointed for us, no way could you self cater for six let alone eight people, two small and lidless saucepans and a dirty frying pan. Plenty of crockery and cutlery but we had to wash it by hand before use - no rinse aid or salt in the dishwasher and none in the property. Tea and coffee left for us but the sugar had evidently had a load of wet/dirty spoons in it and looked unpleasant. No scissors, and watching my pal fry eggs using a wooden spoon was hilarious.
Customer service was good, we were grateful for a late departure time and queries were answered very promptly by text message but I can’t give Hillview Rise the five stars as a prestige property it could so easily win! As a group we wouldn’t return.