Hotels nahe Bilbrough Falls (Springbrook)

"Achtung Hotel extrem abgelebt. Im Badezimmer überall Schimmel, sodass wir eher abreisen mussten. Personal sehr hilfsbereit, aber etwaige Zimmer als auch Anlagen sehr in die Jahre gekommen und schlecht gepflegt. Frühstück war gut."

"Es war alles top!"

"Staff at restaurants need more training. Waited at the pool for the menus. After 20 mins we went off."

"Alles bestens, waren zufrieden"

"Ja"

"great, very friendly stuff"

"We chose the Langham for the pool/beach vibe and we were very disappointed. The pool is way to small and completely overcrowded - mostly with kids (just compare how small the pool is compared to the number of rooms in the three towers). This means you won’t have a sun-bed or seat, and if, you’ll just hear shouting kids the whole day. It takes 30-40 min to get a drink at the pool-bar. We asked the hotel reception if they can organize us access at some other hotel’s pool (we would have been glad to pay for a day-pass elsewhere), but the hotel didn’t bother checking properly. However, the hotel did provide us with cabanas at the beach (and a basket with food), which was a nice gesture but didn‘t make up for our bad overall experience. Then as for the restaurants: the Chinese restaurant was amazing, the other one was horrible (long waiting time, almost an hour to get two undercooked meat-mains - we paid, didn’t eat anything and left). On a more positive note, the room was pretty amazing. My partner and I reside mostly in luxury hotels and this one was the most disappointing experience we encountered yet (biggest gap between expectations and experience). We did a 3-week trip through Australia and we were most excited about the Gold Coast - it turned out to be the worst part of our journey."