6/10 – Okay
Krista W., Carmel IN
2. Juni 2024
Gut: Sauberkeit
Shouldn't put the word pool in the ad
We stayed over Memorial Day weekend and brought out four kids. I was quite disappointed to find the pool was not opened, completely disgusting, and no where able to be used.
Overall the back patio area was neat, however it was dirty and not fully usable with people's trash left behind and bird poop all over the couch seating areas where you would want to hang out. The deck needs a strong power wash.
The pool and hot tub were the reason we picked this relatively expensive place- title said Lux and Pool.
Thankfully the hot tub worked.
the inside of the house was modern and clean in the front room and bedrooms.
The kitchen had ants coming from the side door but that was remedied, once we could contact the property manager. There is like three or four phone numbers to variou property managers that will all write and act like they're wanting to help you.
However none of them will help until you text the right guy that will show up and then address your concerns. But it took us the first entire evening to get in touch with somebody to help.
Two or three numbers texted us back noting someone else needs to help. Finally someone brought us a coffee pot as there was only a Keurig there and ant traps and took down a wasps nest. So they did try to meet our concerns.
I'm just very upset that I overpaid for a place where the pool wasn't working and was disgusting when a pool was clearly advertised in the title, and my family planned to spend a full day swimming.
Krista W.
Aufenthalt von 2 Nächten im Mai 2024