4/10 Médiocre
Catherine S., Carmel
29 sept. 2025
Les points forts : Propreté
The property was very nice and in quaint neighborhood walkable to German village and Main Street. We also liked the balcony and the neighbors were nice as parking in the narrow garage and driveway were challenging. However we had plumbing issues which made 1.5 bathrooms unusable for the first 24 hrs. Please note there are a lot of stairs in this unit. So walking up 2 flights of stairs at night to use a bathroom was inconvenient, at the least. But the plumbing was fixed within 24 hours. However. On day two the fridge stopped working and we had to throw away our food. My real frustration is that it took most of the 2nd day to get a response from the property manager about the fridge. In addition the front keypad didn’t work, as well as, the dryer not working.We did receive a slight (15%) compensation for our inconvenience, but the amount of time I spent trying to contact the property manager while on vacation and at times the adversarial communication to obtain a credit, were upsetting and unnecessary.
Catherine S.
Séjour de 3 nuits en septembre 2025