Innenhof

Bewertungen von Cootamundra Gardens Motel

3.5 out of 5
Cootamundra Gardens Motel
96 Sutton Street, Olympic Highway, Cootamundra, NSW

Bewertungen

7.8

Gut

76 von insgesamt 234 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 234 Gästebewertungen haben eine Bewertung von 8 - Gut" "
35 von insgesamt 234 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 234 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 234 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.2/10

Personal & Service

6.8/10

Ausstattung

7.2/10

Zustand der Unterkunft

6.4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Raman

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shami am 6. Feb. 2024
HIIts quite stupid when a customer leave a review without even staying with us,She made a booking but never stayed with us because she could not find the motel which is shocking and now she send these stupid reviews. Sounds like Terrible the only word she knows.Thanks but no Thanks we disregard these sort of reviews.

2/10 – Ungenügend

Phillip

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room had cockroaches and was filthy I didn’t even use the bed I had to sleep in the chair as it was filthy
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shami am 25. Jan. 2024
Sorry you have not had any good experience staying with us but due to the hot weather its quiet usual few insect, but you should have come to us so we can change the room or something.Please delete your review if you can that would be appreciate.Please call us for further arrangements.Thanks

10/10 – Hervorragend

Adrian, Mulwala

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Shami am 27. Dez. 2023
Thanks very much for your nice review ansd we looking forward to see you again in future.Thanks

10/10 – Hervorragend

Kody

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shami am 18. Dez. 2023
Thanks for your nice review and we looking forward to serve you again in future.ThanksShami

8/10 – Gut

Troy

Nice location and pool
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Shami am 14. Dez. 2023
HIThanks very much for your review and rating.We look forward to serve you again in future.ThanksShami

2/10 – Ungenügend

Kristal

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shami am 11. Jan. 2024
Sorry you did not have the nice stay with us but we will try to improve our service, which we are doing now hope you won't have any problem next time.Thanks

4/10 – Schlecht

Peter

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unfortunately I would not recommend this stay to people who are looking for a nice stay. The room smelt like sewage, it was not clean, people smoking outside the rooms all night. Found rubbish in the draws. There has been an attempt to some upgrades but a long way off at the moment. I hardly slept choking on cigarette smoke. I notified the owner and got a non satisfactory response. I found another place but of course no refund from the this place. Highly not recommended.

6/10 – Okay

Emma, Loomberah

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very dated, worn, tired rooms. Good location
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Julie

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Somewhat clean. Bed reasonably comfortable but interior should be ripped out and redone. Furniture at the Salvation Army would be in better condition. It would hurt to fill the holes in the walls and add new screens to the windows. Very disappointing especially paying neatly $200 for the room
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Road and, Wyndham Vale

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice upgraded bathroom, room was very spacious, convenient to town
Aufenthalt von 2 Nächten im September 2023
Antwort von Shami am 1. Okt. 2023
Thanks very much for your nice review and we looking forward to see you again.Thanks

2/10 – Ungenügend

Ronnel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Theres a lot of bugs inside the room
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Lesley

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The fit out terrible, doors/drawers didn’t close. No fresh towels or room service.
Aufenthalt von 3 Nächten im September 2023

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable but smallish room. Enjoyed the shower. Glad it had a microwave but there were no plates or cutlery apart from a teaspoon and mugs… if you have a microwave you at least need a plate or two and cutlery!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Shami am 30. Juni 2023
Thanks very much fir your review, we glad you had a comfortable stay with us so far.Plates and cutlery is always available at reception, we used to put them in the room before, but slowly it’s starting disappearing then we stopped it. Now we tell to our customers pls call us if you need anything and we bring it your room. We only phone calls away to help.Thanks

10/10 – Hervorragend

Tony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms nicely renovated, nice comfy bed
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

donna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Shami am 17. Mai 2023
Thanks very much for your nice review and looking forward to see you again.Thanks

8/10 – Gut

Kylie

Aufenthalt von 1 Nacht im April 2023
Antwort von Shami am 23. Apr. 2023
Thanks for your nice review and looking forward to see you again.Thanks

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Sad stay in Cootamundra
This is one of those sad motels that needs some care and attention. It's clean but very run down. No love or care from management
Aufenthalt von 1 Nacht im März 2023
Antwort von shami am 23. Apr. 2023
HiWe are slowly renovating it. it will be more better when you come next time and we love the town and our motel.Thanks

4/10 – Schlecht

Simon

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Hard to sleep light in the room all night and could hear people all night loudly talking
Aufenthalt von 1 Nacht im März 2023
Antwort von Shami am 5. März 2023
HIThanks for your review. That something should be come into the attention of the management and also can be solve by calling the reception. Our staff stays at the property all the time and phone calls are welcome at any time. I hope rest of the stay was good and i apologies for inconvenience.Thanks

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I found the stay comfortable and great value.
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Molly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

8/10 – Gut

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly atmosphere, great pool area.
Antwort von Shami am 8. Jan. 2023
Thank you for your nice review and looking forward to seeing you again.Thanks Shami

2/10 – Ungenügend

Lattouf

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of bugs in the room. The room smell terrible…

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Shami am 8. Dez. 2022
Thanks for your nice review.Thanks

10/10 – Hervorragend

Colin

Aufenthalt von 1 Nacht im November 2022
Antwort von Shami am 30. Nov. 2022
HiThanks very much for your nice review.All the best.

6/10 – Okay

Jim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Double bed was very ordinary. Room has been mostly renovated, but a bit more to do. Wouldn’t stay there again.
Aufenthalt von 1 Nacht im November 2022
Antwort von Shami am 27. Nov. 2022
Thanks for your review

4/10 – Schlecht

Debbie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room smelt of sewage and bed was extremely uncomfortable but the shower was good
Aufenthalt von 1 Nacht im November 2022

6/10 – Okay

Deb

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Savva

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Laurina

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Douglas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfy beds. Clean room. Close to railway station/buses and centre of town.
Aufenthalt von 3 Nächten im Juni 2022

2/10 – Ungenügend

Judy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
It has gone down hill since we last stay there will not be going back
Aufenthalt von 2 Nächten im Juni 2022

2/10 – Ungenügend

James

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property was filthy. The mould was flaking off in the bathroom and on the curtains. The roof of the bathroom was truly a sight to behold. The manager was nice when we requested help to move along some drunks who were shouting right outside our room. As an allergy sufferer, this place was a total no-go. Considering this was one of the more expensive options in Coota on the weekend we were there, I am severely disappointed.
Aufenthalt von 2 Nächten im April 2022
Antwort von Shami am 14. Apr. 2022
Hi Thanks for your review. I think you gave this bad review because of those noisey customers, which is understandable but that something which is not under our control. I responded promptly when I got a phone call from you around 11am. Our rooms are clean and good, However the property is bit old as any other motel in town. But thanks for it. Management

8/10 – Gut

Ross

Aufenthalt von 3 Nächten im März 2022
Antwort von Shami am 11. Apr. 2022
HI Thanks for your nice rating to our motel. Looking forward to see you again. Thanks Cootamundra Gardens Motel

4/10 – Schlecht

Lynne

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

michael

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Liked the restaurant. Food Indian and excellent and reasonably priced. Motel is quite old but very clean and the rooms are spacious.
Aufenthalt von 1 Nacht im März 2022
Antwort von Shami am 14. März 2022
Thanks very much for your nice review. I really appreciate. Thanks

8/10 – Gut

Maureen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I appreciate the generosity of the service manager when responding to an enquire. It suit my needs for a short stay.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Shami am 14. März 2022
Thanks very much for your review. I really appreciate. Thanks

2/10 – Ungenügend

Emma

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Tried not to return my money for a room that smelt worse than any pub when you could smoke in it. Whole room needed a deep clean, carpet etc was dirty, basin had cigarette burns in it. I was to stay here with two young girls, however after persistence with the manager I got my money back. I have stayed here in the past and highly doubt I’ll be back, I cannot express how disgusting this room was! The manager later conceded that he was aware of its condition, however this took some hours and persistence from me. Absolutely the worst motel experience I have ever had.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Shami am 10. Jan. 2022
HI Thanks for your review. your room was immediately cancelled when MANAGER find the problem and made the refund back to you.you stayed with us on that night in different room, the room was offered by your Friend because they only need three rooms and they booked 4 rooms. And you basically stayed a night with us for free and the manager did not make any arguments with you and refunded you the money back and you were rude and speaking full of your mouth in front of other guests which was a manner less thing. Your problem was sorted out without any arguments. But again sorry for the inconvenience. Thanks

6/10 – Okay

Peter

Gut: Personal & Service
It could have been cleaner. It was a little run down. Liked the attached Indian restaurant
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Shami am 5. Jan. 2022
Thanks for your review and staying with us. Thanks Management

4/10 – Schlecht

Roslyn

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Basic, but pleasant, helpful staff
An old and basic property. My room had twin beds and it was quite a tight fit. The bed was hard and uncomfortable and the duvet very heavy. The shower was great, with good water pressure. Some of the corners had been forgotten in cleaning, and one of the lamps was not working. General lighting was fairly poor. The front-of-house staff member was extremely helpful and considerate, and I enjoyed the take-out food from the attached (Indian) restaurant.
Aufenthalt von 2 Nächten im Dezember 2021

8/10 – Gut

Julie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable and clean, reasonably quiet. All you need for an over night stay. Would recommend this motel.
Aufenthalt von 2 Nächten im November 2021

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2021

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Disappointing and unpleasant hotel- no clean would not recommend.
Aufenthalt von 3 Nächten im Mai 2021
Antwort von kiran am 29. Mai 2021
hi our rooms are cleaned and sanitize every day when guests leave if you have any issues during stay please let us know we will help you with any issues. sorry for inconvenience thank you for staying with us thanks

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was over priced no milk in fridge room definitely not worth what was charged very basic would not stay there again
Aufenthalt von 1 Nacht im Mai 2021
Antwort von kiran am 29. Mai 2021
hi prices are high when there is event or on special occassion.when you stayed here there was car racing thats why price was high .we have put a sign at reception and room if you need anything please come to reception . if you need anything during your stay please call us we will bring to you .sorry for inconvenience caused thank you for staying with us.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hadn’t stayed here for 3 years, new owners obviously hadn’t spent anything on the property in that time Won’t be staying in the future
Aufenthalt von 1 Nacht im April 2021

2/10 – Ungenügend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The staff were very noisy. There was no milk and we needed some bowls but got no way of asking anyone when reception was unattended.
Aufenthalt von 2 Nächten im April 2021
Antwort von kiran am 29. Mai 2021
hi there it was not staff which was noisy it was the guests who were noisy. i appologise for inconvenience caused

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Cootamundra Motel
It’s a country motel that needs a little love, clean but run down. Shower was hot and water pressure was good.
Aufenthalt von 1 Nacht im April 2021

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Quite a tired old hotel - bed was comfortable, but old towel left hanging on door, hair in bath, and no latches on the doors was a bit average. Overpriced.
Aufenthalt von 1 Nacht im April 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff knew nothing about where to get food in town, only one place, to which she gave me very poor directions, in the wrong direction. The room was clean but run down. No milk in the fridge for the provided Iternational Roast Coffee- which is awful! Left early so that I could have a shower and a decent coffee.
Aufenthalt von 1 Nacht im April 2021