We booked this high dollar rental for a special summer family beach vacation and paid a substantial amount of for the week, expecting a wonderful, memory making experience. Unfortunately the reality fell far short of that and the rental was a major disappointmentShortly after we arrived we were shocked to find that the kitchen ceiling was actively leaking due to broken A/C.Buckets had to be placed throughout the main living area and kitchen to catch constant dripping of water-completely disrupting the heart of the home where we had planned to gather, cook and spend quality timeWith small children and toddlers in our group, the wet cement floor was a constant slipping hazard, We had several calls with the management company, they sent a tech out a couple times then they finally had to have a company come and replace the air conditioners, which left us without any air-conditioning or access to the main living areas for an entire day of our stayWhat’s even more disappointing is the companies complete unwillingness to offer any meaningful compensation or refund citing contract clauses. For the price, this was unacceptable. The pool was dirty and the fire pit was full of cigarette buts, mold was apparent on some of the air returns, we could’ve overlooked those, but the way the AC mess was handled was terrible Poor customer service - would not book again