Kaffeeplantage Hacienda Venecia

Wunderbares Frühstücksbüffet und insgesamt eine sehr schöne neue Anlage mit hervorragender Sicht auf die Stadt. Wir haben einen Upgrade für die Eckzimmersuite genommen (zu viert), was sich sehr gelohnt hat.

We requested a quiet room and the lady at the reception confirmed that the room will be nicely quiet. Unfortunately, this was far from the reality as the room was facing the intersection of two major streets, and the windows have very poor sound proofing. Also with the help of earplugs we were unable to sleep. Never had such a bad experience in any hotel worldwide. Room amenities were good, but with several defects here and there. Shower door didn’t close, so water went to the entire bathroom. Window blinds in the bathroom were broken. Some electricity plugs didn’t work. One plug was positioned in the bedside drawer, which you can only use if you leave the drawer open - not very clever… Filtered water was only provided on the first day, afterwards not anymore. Wouldn’t book Four Seasons again.

Hotel ist ok , leider war die Sauna nicht in Betrieb, schöner Innenpool , personal sehr Hilfsbereit und freundlich