4/10 Médiocre
Laura
Voyage en famille
24 juin 2025
Les points faibles : Propreté et équipements
The staff was very friendly, but our stay was not good at all. When we first arrived we were placed in the wrong room. We were told that at 3 our room that they were moving us to would be ready, but it was not. They told us that the room was given to another guest. Then we were given another room that the door lock was broken so we had to wait for another room. Finally we got a room only to get to that room and it smelling so strong of weed. At that time there was no other room to put us in. It was just a whole mess from the time we got there. Then on top of everything the fire alarms went off at 4:00am and we had to evacuate the hotel. We were there for my youngest high school graduation, this was not how we planned this to go. And to top it off no compensation was offered I had to ask for points then was only given 10000 points, I thought they could do way better than that.
Laura
Séjour de 1 nuit en juin 2025
