2/10 Horrible
Clint
Voyage avec des animaux de compagnie, Voyage en couple
14 sept. 2025
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I reserved a room online for 4 nights. I specified that I had a pet. When I got checked in my room stunk so bad. It smelled like (excuse my French) but straight ass. So we bought some incense and air freshner because I had a friend use their id for me since I lost mine. Therefore I didn't want them to have any reason to put us out so I figured I could deal with the smell just use the incense n air freshner. The stay itself was ok until it was time to checkout. Our room was pretty much clean we took out our own trash wiped down tables and bathroom and even had the towels blanks and sheets ready for the cleaners. As we are putting out bags and stuff outside the door the office lady walked past and says "oh y'all have a lot of smoke in there.. you are not supposed to be smoking here." I told her it was not smoke it was an incent. And showed it to her.. a few minutes later she came in my room and seen my dog and say "óh you have a dog in here too .. no this is not a pet friendly room." And notes down some notes on her little paper. I was confused as to why she was saying anything about my dog. So I asked "is isn't allowed here or what because that was the specific reason I came to this location." Again she says "this is not a pet friendly room" I then state " look lady this the room they put me in. I been here 4 days in n out of this room and ain't no one said anything the whole time. Why would they put me here if I specified I had a pet and all the staff seen me coming in n out
Clint
Séjour de 4 nuits en septembre 2025