6/10
The house is just as listed with lots of space for big families.
We appreciated being able to check in early.
The only complaint i have is that over two weeks after we checked out i received an email stating that we were going to be charged an additional fee for damages stating that a couple of the comforters on the bed had stains. I asked to see photos and we were not aware of any stains or damages. The photos that were sent showed a small mark the size of a quarter or smaller that looked like it would have come out in the wash. I tried emailing back and forth to come to a resolution as we were sure to keep the house clean and tidy and even did some laundry of the towels we had used. I also questioned why we were notified over two weeks later as the house had been rented in between and was told that they don't get notified until the beginning of every month.
I was extremely dissappointed in this as we are sure to treat each rental as we would our own and to not be notified until weeks later with the payment already being taken out was frustrating!
Will not rent from this company again.
Angie F.
Aufenthalt von 7 NĂ€chten im MĂ€rz 2024