2/10 Horrible
Latrinka
Voyage en famille
30 sept. 2025
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was rude and very unprofessional. The manager Kim with the purple hair and the African American lady name Deloris (I think that’s her name) she one of the housekeepers both where at the front send talking about smoking weed and blowing up cars in the parking lot. By the way I have videos of everything. Deloris also threatened my 11 year old son and made him cry. She snatched his backpack and said let my see what you have in there are you trying to sneak in a dog? I checked in at 11:40 am. At 12:10 my toilet stopped working. I called down to the front desk and told the manager about it. She said she would have maintenance come and fix it. No one came until 7:00pm to knock on my door and leave a plunger. It didn’t work. I called back to the overnight manager and she told me she didn’t know that I was having trouble with the toilet and she would let the off duty maintenance person know. So at 10:15 pm he showed up with an extremely bad attitude and tries to plunge it again, it still didn’t work. He goes get a snake and try again but still doesn’t work. He then tells me that management shouldn’t have put us in this room because of past trouble with the toilet. And it wasn’t just me in the room I was with my husband and kids too. So all night we couldn’t use the toilet until I just told my kids to go ahead just don’t flush the toilet. The next day I go to the front desk and the nana Kim starts to yell at me telling me to leave the motel and it’s my fault.
Latrinka
Séjour de 7 nuits en septembre 2025