Rechercher des hôtels à Santa Cruz

« The front desk staff was amazing! We checked in during a rain storm and the hotel had been hit by lightning and their computers and they computers were out. The staff maintained their professionalism and got us in a room quickly. Thank you for your help »

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« I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them. »

« hotel propre. personnel à l'écoute. décoration bien inspirée. »

« J’ai beaucoup apprécié l’accueil à la réception et leur souplesse d’esprit. Mon offert un late Check out sans aucun supplément :) La chambre était plus que parfaite:) No se puede pedir más ! »

« The hotel truly exceeded all my expectations. The quality of the facilities, the service, and the excellent breakfast were outstanding. »

« Friendly staff very helpful. Breakfast is OK. »

« The place is nice Big rooms in duplex Bad points: Pool dirty Staff almost not there Bkf average Room cleaning so so »

« Nice place »

« I was really surprised the property is only 4 years old as some things seemed much older (Shampoo dispenser etc) Pool area was nice but unfortunately it was to cold to use 2 of the 3 front desk personnel couldn’t speak any English but could harass me about having a second room key which is needed if you want to charge computers while in the city »

« Friendly staff. Great value. »

« Le service,personnelle aimable »

« Un buen servicio de la recepcionista de la tarde muy amable, sonriente y amable »