Hôtel près de Donald Lamoreaux Park, Grand Rapids, Grand Rapids

« Very good service, very clean hotel. »

« Very clean and friendly staff. »

« Great stay. »

« The room was clean the property is well maintained and the staff was pleasant and helpful. »

« Breakfast typical not great. »

« The stuff at the desk was very rude. I wouldn't stay there again. »

« Il manque un bar, mais le déjeuner est correct. Le personnel est très courtois mais l'hotel est situé loin de tout. »

« We arrived a day early for a conference downtown and chose to stay here to save money versus book additional night at downtown hotel. This hotel was SO nice. Staff was friendly. I also loved that it was close to a couple stores for us to do a little shopping for things we had forgotten. Highly recommend and would definitely stay here again! »

« Service, propreté et qualité des équipements de grande qualité. »

« Very nice hotel. We really enjoyed it. The only thing to note is that parking is public lot/street parking only, which was totally fine for us since we’re from the area. However, it’s something out-of-town guests may want to keep in mind. They do have a loading zone, but depending on the time you arrive, you may need to park a few blocks away. »

« Everything and I mean everything was wonderful. The only thing we would have preferred is your bar being open for service other than the customer reception. Thank you for a great stay for the lantern festival. »

« The room was nicer than in the pictures. Staff was very friendly and helpful!! »

« No trash cans in the room? Not sure why. Tv would not work says no WiFi and not channels for signal. Tried to call the main office with no answer. All WiFi networks were locked. Google says this place is permanently closed so that’s also weird. Overall room was clean but definitely looked like they were still remodeling. No dishes but stove and everything in room also weird usually when we stay anywhere with a stove there’s at least plates and silverware. »

« It wasn’t horrible, but it was far from great. The rooms were unkept. Surfaces not wiped completely, some weird liquid stain on the wall by the bed & floors that were definitely not mopped, maybe(??) swept… The restaurant being closed was pretty disappointing, especially since breakfast is supposed to be included in the stay, if I’m not mistaken. A heads up during booking would have been greatly appreciated. Either way, a little less focus on the “already gorgeous” (as stated by an employee)...

« My hotel room was clean and very comfortable. Parking was very accessible and the location of the hotel was easy for me to get to John Ball Zoo and Frederick Meijer Park. »

« Hôtel parfait : situation, personnel et services. Nous recommandons vraiment. »

« Our stay was very enjoyable. The hotel is six years old but looked brand new. The staff was very friendly and accommodating. It took about 5-minutes to realize that the parking garage is actually a public garage next door however it looks brand new as well. My only complaint is that the coffee maker in the room makes a poor very small cup of coffee. Sadly, it a machine that you see a big celebrity being their spokesperson for. Not a good coffee maker G.C. »

« Superbe expérience »

« I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...