6/10 Satisfaisant
Ann M.
12 juin 2024
Property description
On arrival it was clear that the property layout had been misrepresented. Our family included 2 people who need significant assistance with stairs. As the description was 2 groundfloor bedrooms, we did not think there would be an issue. We found on arrival that the 2 bedrooms were actually on the 1st floor and the 3rd bedroom was on the 2nd floor. This caused considerable difficulty for our family,
as there was a flight of stairs to the apartment.
As per the consummer rights act we expected the accommodation to be accurate as to cleanliness and safety.
Ann M.
Séjour de 9 nuits en mai 2024