Nos offres d'appart'hôtels pour les week-ends à East Midlands

« I wish they had let me know when I booked that there is no reception and checking in is virtual. I only found out when I arrived at the hotel. We stood outside for well over 30 min trying to enter details on the app that kept erroring. I called, but it went to voicemail- still haven’t got a call back. It’s a pity as the rooms are pretty. Also to note for those that are light sensitive there are very bright street lights and only shutters on the windows. »

« The room was spotless »

« All good »

« The room was spacious, and provides was a complimentary breakfast and beverages to drink. The ensuite is a nice large size. Car parking can be a bit of a squeeze if there are guests with cars staying in all of the flats. There was good friendly communication with the owner most of the time. The WiFi was working, but for some reason not the smart TV. Maybe a previous guest messed it up. The house is on a good bus route, with a stop across the road and regular buses into Derby city...

« Its amazing location and easy place to get to.. Would stay again. Thank you 😊 »

« The property was clean and tidy and couldn't be faulted. The problem was with their check in procedure. Phone a number which took nearly 20 minutes to get answered requiring repeated redialling. After getting the key to the room, it turned out the wrong key had been put in the keysafe box.....so... another phone call to their help desk, this time taking 25 minutes to eventually get answered. Once that was finally sorted out, all in all over 45 minutes, i ended up being late for my appointment...