We had a WONDERFUL stay at Big Oak Hideaway! The home was spotless (and cool) and inviting when we got there - perfect for our stay. It was quiet and restful which is just what we needed while visiting extended family in Alabama. Giving us a place to rest and rejuvenate. Gerry, our local host, was amazing. He was attentive and answered any and all questions promptly and courteously. We couldn't have asked for a better host.
The house was clean and nice and met our needs. Hand soap was missing or didn't work in bathrooms. Needs an over the door rack towel rack to hang wet towels. in the bathrooms. The big problem was in the hall bathroom. We noticed when we arrived and used that bathroom in the hall that there was a leak under the sink. I looked at it and the plumbing was really poorly done in that bathroom. We placed a container under the pipes to catch the water. We weren't there much, just sleeping. However on Sunday morning the we were leaving my son used the sink and alarms started going of really loud even coming from the sound bar in the living room. There was a water leak detector under the sink, it had al ready rusted a bit and was beeping. We're not sure whether the water alarm caused the loud alarm in the whole house or not but it lasted about 10 minutes and woke everyone up at 5:15 am. We would appreciate some kind of refund for this inconvenience and chaos.