8/10 – Gut
Linda
16. Apr. 2026
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at this hotel. The hotel accompdayed our large group and endures that we had rooms close to each other. The breakfast provided had lots of variety. Our kids had fun in the pool.
Two complaints we had is at check in staff member Laurie was not very helpful or knowl’edgable about fées we were charged. There was a 30.00 fée added to our room. When asked about it, she was unable to explaine what this fée was for or about. We later found out that it was an environmental tax. However not able to explain. Other rooms in our party were not charged this fée. At the end of our stay, staff member Laine was able to erase the charge.
The second relates to the position if of the computers that staff use. They act as a Barrier between staff and customer. Not very welcoming. There were occasions when staff didn’t even stand to speak with customers.