« Thank you Mattia the receptionist guy for the professionalism and the smile! Very helpful and did his utmost to make our stay comfortable. The welcome drinks were a very nice gesture from the hotel, and the breakfast was just amazing. »
« El lugar es marravilloso, el hotel muy bueno, bajando estas enel centro de Merano. El unico problema es que en la descripcion ocultan algo importante: Al costado hay un edificio en construccion, osea que en ese maravilloso jacuzzi que ponen en la foto no tienes intimidad. Tampoco ponen del ruido durante el dia. Solamente una semana antes del viaje mandan un mail pidiendo disculpa por los inconvenientes del ruido, estando el viaje ya muy de antemano programado y pagado. Creo que por las molestias...
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Hotel molto bello, centralissimo, moderno, funzionale e perfettamente ristrutturato.
La reception funziona fino alle 13, dopo tale orario, il check in, deve essere fatto in modo autonomo, seguendo le indicazioni inviate via mail e via messaggio dalla struttura.
Lâaccesso Ăš semplice e di facile fruizione.
La âsuiteâ Ăš ampia, molto ben arredata, completa di quasi tutto il necessario, ho trovato la mancanza di ciabattine ed un phon di mediocre qualitĂ , peer il resto tutto estremamente funzionale,...
« From the entrance you get greeted by the owner of the hotel Caroline with a smile, room was super clean, the Spa is top!! Very well maintained and great facilities, reception girls were just there to make guests feel comfortable as home, thank you Michelle and Ursula. Will definitely return again. »
« It is a little confusing on how to get to the hotel since it is in restricted car area, but the hotel is conveniently located within a couple of blocks of the main shopping area. Parking is available at an extra charge. There is a great trail right above the hotel. The owners are there to make sure that your stay is enjoyable and served a wonderful breakfast. You can ask for eggs cooked however you want them in addition to the continental breakfast. I highly recommend this beautiful...
"Thank you Mattia the receptionist guy for the professionalism and the smile! Very helpful and did his utmost to make our stay comfortable. The welcome drinks were a very nice gesture from the hotel, and the breakfast was just amazing. "
