Hôtels de luxe à Est de l'Angleterre, Angleterre

« hôtel usine qui ne délivre pas un service digne d'un Leading Hotel , mais plutôt de Formule 1 !!! bouteille de champagne avec reste des Toast gardés dans notre chambre pendant 3 jours (moisis) refus de réserver une table au Stables a ses propres clients, alors que ceux extérieurs y vont beaucoup trop de monde pour un service complètement dépassé a revoir et a contrôler »

« So it would have been easilllyyyyy 5 stars but we almost didnt even stay. So we had a booking and decided we would turn up for lunch around 1. We knew we couldnt check in until 3ish ( not a problem ) So we asked the reception we were early and would like some food. She was so rude and unoccomadating to us I said I would go elsewhere as did not feel welcomed at all. Yes it was a bit busy but it wasnt packed. And they should be able to accomadate all guests. Anyway glad we stayed as everyone else...

« En travaux lors de mon séjour, les ascenseurs n'étaient pas utilisables. »

« Everything was lovely. The room was a standard room, but very nice, clean, with everything you could want and well laid out. The hotel has a lovely feel, very calm and peaceful and relaxing. Upmarket, but in a nice way, where you feel at ease and comfortable. Staff are lovely, nothing too much trouble, extra pillows, towels etc. if you need them. I asked for non-feather pillows/bedding, which was done with no problems. The pool and sauna were lovely, with excellent opening times. The restaurant...

« perfect »

« Super accueil. Petit dejeuner au top. Decoration de la chambre tres soignée, et hotel tres calme. »