Hôtels de luxe à Est de l'Angleterre, Angleterre

« hôtel usine qui ne délivre pas un service digne d'un Leading Hotel , mais plutôt de Formule 1 !!! bouteille de champagne avec reste des Toast gardés dans notre chambre pendant 3 jours (moisis) refus de réserver une table au Stables a ses propres clients, alors que ceux extérieurs y vont beaucoup trop de monde pour un service complètement dépassé a revoir et a contrôler »

« So it would have been easilllyyyyy 5 stars but we almost didnt even stay. So we had a booking and decided we would turn up for lunch around 1. We knew we couldnt check in until 3ish ( not a problem ) So we asked the reception we were early and would like some food. She was so rude and unoccomadating to us I said I would go elsewhere as did not feel welcomed at all. Yes it was a bit busy but it wasnt packed. And they should be able to accomadate all guests. Anyway glad we stayed as everyone else...

« En travaux lors de mon séjour, les ascenseurs n'étaient pas utilisables. »

« Super accueil. Petit dejeuner au top. Decoration de la chambre tres soignée, et hotel tres calme. »

« They were helpful with taxis and directions »

« Staff were very welcoming, room was lovely and ready when we arrived. Hotel staff were very attentive and accommodating 😊 »