Hôtel près de Expo Five, Louisville, Louisville

« bed bugs and loud neighbor you can hear talk after 1.30am »

« Très bien ! Grand hôtel avec toutes les commodites »

« The place has character and seems to be well taken care of. Breakfast is different and well prepared, but not that filling. Our biggest problem was not getting any hot water in the shower or the bathroom sink tap even after letting the water run for 20 minutes with the knob turned to the max on the right hand side (tried other settings too). And the bnb message about the access code did not arrive “within 48h of check-in” as given in the Expedia description, but just 5 hours before check-in,...

« They took the reservation, they did not keep the reservation. We showed up at 7 pm, after a long day, only to find they double sold our room. They also reported prioritizing direct reservations over those from third party sources like Expedia. While they did assist us in getting a room at a better property, they did not send over the correct paperwork. Took us almost two hours to get to a room. We have stayed in this hotel multiple times without issue. Also, the front desk did the best...

« Sarah was so welcoming and helpful, she goes above and beyond to assist customers. I observed her with a few people and she is awesome! »

« Well located B&B in old Louisville. Rooms were clean and well equipped. Breakfast each morning was a culinary treat! Truly delicious food. Annette, our Innkeeper, was absolutely delightful. She was helpful and informative. The carpet in 3rd floor bedrooms are overdue for replacement. But it is a charming property. We also had James working at the inn during our stay, and he was very helpful as well. Staff that we interacted with were outstanding. »

« Belle chambre, propre, moderne . Hall et corridors modernes et spacieux. Ça sent bon partout! »

« Convenient and clean! »

« très déçu par cet hôtel où nous étions déjà venu ; le ménage dans les chambre n'est pas fait tous les jours , il faut demander ; petit déjeuner ridicule , on dirait un motel ; nous avons séjourné dans d'autres hôtels non loin de là , et cela n'a rien n'a voir »

« Séjour correct Petit déjeuner moyen .. Pas de navette aéroport après 23h alors que notre vol se posait à 1:05 »

« Pleasant experience »

« Super and great location near the trade shows »

« Valet / doorman are average Reception is understaffed and not welcoming. Did not feel appreciated nor welcomed »

« Tout était très bien »

« Allen, the owner, was a most gracious host. The room was lovely, we appreciate the upgrade. Breakfast was delicious. We would definitely sray again. »

« Très bien proximité de l’aéroport. »

« Great stay! »

« The staff was very friendly and helpful. The property itself is older and rundown. The rooms weren't as clean as I would have preferred but they were acceptable. The property is also located by a very busy street and you could hear traffic and commotion outside all night long. I would not choose to stay here again. »