Châteaux à Falaises Durham Heritage Coast

« On a short break in Hartlepool with family. The Grand is 'grand' a stylish property probably more than 100 years old- carpeted rooms- confortable bed-high ceiling- modern bathroom-(good water pressure)- decent included breakfast- very friendly staff. Nothing really special BUT for this price it is value for money in he UK. »

« Nice views of harbour from front windows. House had a musty smell and was showing its age. Bit of water damage one the ceiling of one of the bedrooms was a bit off putting. Owner was helpful with questions. »

« Horrible washroom .. it’s not draining and started to spill out .. but stay was spacious and as described »

« The room was dirty, freezing cold with a broken blow heater. Bath room door falling apart, carpet dirty all round dissatisfyin. »

« reception spoke very little English which was surprising »

« Sea views was amazing. »

« Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

« Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!! »

« Very cold greeting at check in, however , the price is good with nice b/fast. Rooms are small. »