Hôtel près de Firebrook Community Park, Somerset, Somerset

« Ai été d'autant plus déçu par l'hotel que je l'avais choisi pour un séjour de trois nuits. La suite était en fait une grande chambre, certes spacieuse, mais une sans aucune séparation. Il y avait un canapé mais aucune petite table basse. Une impression de vide et pas très pratique. En ai demandé une et l'ai obtenue. Par contre chambre propre. L'aménagement date un peu mais reste correct. Ce qui est plus gênant est l'impression générale qui se dégage. On a le sentiment que l'hôtel est avant tout...

« There was a great choice of breakfast items. Very clean hotel and the staff was courteous and helpful! »

« Got bit by bed bugs & no encasements on the bed. For the price I paid it’s unacceptable. »

« The room was clean, but had an overwhelming musty odor and the air freshener used was just way too overpowering. The food was very good and the staff could not have been more helpful and friendly. »

« I was not pleased with the attitude of the guy working the front desk upon checkin process. After asking for my name, he asked if I booked through Expedia. I replied yes, he immediately said and you didn’t pay yet? I replied no and he said well that unusual with a bad tone and would not make eye contact with me. He further said they usually don’t even make the reservations. »

« Lady at the front desk was curious and professional. We had a nice rest. TY! »

« Yes »

« Good »

« Very nu »