Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Pilastri Garden, un coin de paradis au coeur de Florence ?

Les arrivées sont prévues à partir de 14 h 00.

Où se situe l'hébergement ?

Dans le quartier de Centre Historique de Florence, cet immeuble se trouve à moins de 10 minutes à pied de Grande Synagogue de Florence, Musée Galleria dell'Accademia et Piazza del Duomo. Cathédrale Santa Maria del Fiore et Galerie des Offices se trouvent également à moins de 15 minutes de là. Arrêt de tramway Université San Marco est à 10 minutes à pied et Arrêt de tram Unità est à 17 minutes.

Pilastri Garden, un coin de paradis au coeur de Florence Avis, Prix & Photos 2025

8/10 Bien

BRIGITTE B.

5 févr. 2025

Les points forts : Propreté

Séjour de 7 nuits en décembre 2024

6/10 Satisfaisant

Assma C.

14 août 2023

Les points forts : Propreté

Petit sejour

Appartement bien situé, agreable . Gros bemol sur l'equipement: 1 cafetiere italienne 1 personne alors que nous etions 6 adultes. Je l'ai déclaré à la personne qui s'occupait du check in mais je n'ai eu aucun retour! Vaisselle, grille pain hors services! Il n'y avait pas de vaisselle en quantité suffisante alors que nous etions 10!!!

Séjour de 2 nuits en août 2023

8/10 Bien

Cosimo B.

26 mars 2023

Florence en mars

Cet location a un bon rapport qualité -prix. L’endroit est excentré avec ses avantages et inconvénients. Il est relativement calme excepté le bruit de la TV des voisins parfois une bonne partie de la nuit. Le nombre de couchage est correct avec trois chambres ayant un lit double et 3 salles de bains Il y a aussi une chambre avec 2 lits simples. Nous n.avons pas eu l.occasion de profiter des extérieurs qui mériteraient un petit coup de rafraîchissement. L’appartement est tout en longueur ce qui pose problème dans la salle à manger pour les repas car nous étions à 5 mais je ne sais comment on pourrait manger à 8. Le salon est spacieux. La cuisine est correcte mais il manque quelques éléments comme des essuies vaisselle, lavettes et machine à café appropriée pour le nombre prévu de locataires. Il y avait une mini cafetière italienne bien trop insuffisante. Petite suggestion la fourniture d’une machine type Nespresso ou dolce gusto. La literie est bonne. Nous avons trouvé dans la rue une magnifique trattoria avec un accueil et une nourriture excellents. Il y a aussi dans les environs de bonnes boulangeries et petits supermarchés.

Séjour de 3 nuits en mars 2023

6/10 Satisfaisant

natasha f.

17 août 2025

Les points forts : Propreté

We stay 4 nights a lovely large home, recently renovated and keeping an Italian vibe to the home. Was great for 2 families of 4 to stay in. It just needs some TLC in the house. Quite a few things didn’t work- or didn’t work well. Shower head is broken in 2 if the showers, one air con is so loud you can’t use, a couple doors wouldn’t open, tv and toaster were broken. Wasn’t enough kitchen items for 8 people. And the garden was so overgrown we couldn’t use it. But besides these things, the house has a lovely feel, great location and helpful host.

Séjour de 4 nuits en août 2025

4/10 Médiocre

Spencer S.

30 juil. 2025

Les points faibles : Propreté

Read the other negative reviews

Séjour de 2 nuits en juin 2025

2/10 Horrible

Ray A.

12 juin 2025

Les points faibles : Propreté

We were very disappointed with this property , the place was infested with mosquitos . The kitchen had no kettle, paper towels . Basics were missing . Asked about the laundry , we’re told it’s in a house outside the house . The back yard was infested with shrubs , u couldn’t possibly walk out . The laundry area was impossible to reach . The glass door just came apart and fell on my friend , I am Amazed the basics were not taken care of . Yes they brought a few things when we complained but the experience was horrible . Just above the bathroom on the wall was mold . How you can rent a place on your platform with this kind of facility ?There were no comforters on the bed . Hygiene in the house was horrible , dirty floors , The kitchen had such low ceilings that my friebd literally banged his head at least 3-4 times . I don’t think I would ever want to rent a place like this again . There has to be a certain standard to be maintained in the house .Asked about the TV and was told , sorry doesn’t work .Overall experience POOR Regards Anil paul

Séjour de 2 nuits en juin 2025

6/10 Satisfaisant

Joyce L.

7 juin 2025

Nice but needs TLC

The patio landscape needs pruning and clean up, the shower in the main bedroom is missing a door, and the other showers flooded the floors.As soon as we walked in, we could smell a musty/moldy smell.The TV in the living room doesn't work and they never came to fix our replace it, and the toaster didn't work. It's nice and large for the family, but the showers are bad.

Séjour de 4 nuits en mai 2025

8/10 Bien

Dennis B., Salt Lake City

29 avr. 2025

Séjour de 2 nuits en mars 2025

10/10 Excellent

Scott H.

3 oct. 2024

Les points forts : Propreté

Great location for family visit

Fantastic

Séjour de 2 nuits en octobre 2024

2/10 Horrible

Lori P.

14 sept. 2024

Les points faibles : Propreté

Florence flat.

Not good at all. This flat was very dirty, from floor to blankets. the stored blankets were extremly dirty. The shower head was filthy. The living room furniture was also very dirty. We had i small toilet paper in each bathroom. I messaged the host to get more supplies but did not here back from him. The garden was over grown and smelled of animal excrete. The location was in what i would describe as a ghetto. This should be posted so renters are aware. I could go on, but you get the picture. I could not recommend this flat. ran out. C

Séjour de 3 nuits en septembre 2024

6/10 Satisfaisant

Lucy T.

2 juin 2024

Les points faibles : Propreté

A mixed experience

We really liked the central location and the fact that the property had a garden (even though it was rather neglected and didn't match the pictures). However there were a lot of problems with the property. Only one of the three bathrooms was fully functional (broken showers, missing showerheads, sinks that wouldn't drain); two of the bedrooms had no curtains so one member of the group had to sleep in the living room; the kitchen was not properly stocked for the number of guests. The dirty linen from the previous guests had been left in the hall and was not collected during the week we stayed. Many of these problems had been noted by previous guests but not addressed. We felt it was a real shame that a property with so much potential to be a great place to stay had been allowed to get into this condition. The pictures on the listing don't give a true image of the property and Vrbo should be aware of this. This property is cheaper than many places in Florence so we did not expect luxury, but even at a slightly lower cost there are basic minimum standards that should be maintained and we would urge the owners/managers to improve the property. Anyone thinking about renting this property should be aware that there are still a lot of problems with it.

Séjour de 5 nuits en mai 2024

8/10 Bien

David P., Vancouver, WA

24 mai 2024

Les points forts : Propreté

Great location and space. Some TLC would make it luxury.

The location, within walking distance of the Duomo, Uffizi, Accademia, etc. was great. It was a tad long to SMN train station with luggage, but do-able. The unit was very spacious with four full bedrooms, 3 baths, a large kitchen, dining area and living room. Even a washer and drying building out back along with a nice sitting area in "The Garden". Some nits: there was no coffee maker and the toaster did not work. Two of the bathroom doors had become saturated and stuck badly. One of the shower doors was missing in the master bath. It would have been nice to have olive oil, salt, pepper and paper towels in the kitchen. The dining table was too wide for the space. Hard to sit at or get by. The unit could use a coat of paint. The garden could benefit from weed removal and shrub trimming. Addressing those would make it a true "luxury" stay. By the way, strangely, the thermostat needs to be set to "Umbrella" for the hot water to work! Overall a very nice unit and nice stay.

Séjour de 3 nuits en mai 2024

2/10 Horrible

Hannah T.

21 avr. 2024

Les points faibles : Propreté

I wish I could give this place 0 stars

After months of planning our dream Italian vacation, we were extremely disappointed upon our arrival. The quality and cleanliness levels were not at the levels you would strive for the cost of this property. While the listing stated three functioning bathrooms, two of them had outstanding issues. The first bathroom in the entryway flooded with each shower and the water damage on the door indicating this is an ongoing issue. Also, the door to the bathroom was difficult to open and shut with scrapes on flooring because of this. The second bathroom had the same door issue and the shower door was off the tracks and the shower was non-functional. The garden patio door was broken and made us feel extremely unsafe during our stay. Lastly, the bedding felt unsanitary with pillows missing pillowcases and cheap sheets that ripped upon making bed. Overall, we are extremely disappointed with our experience. The quality of the property did not match the listing description nor did the price of the accomodations. It is surprising that this listing continues to be available as advertised and skeptical about the management company’s standard. I would highly recommend not booking this property.

Séjour de 4 nuits en avril 2024

2/10 Horrible

Melanie T.

23 oct. 2023

Run down property

This apartment is very run down. Broken doors. Broken dishwasher. Inadequate kitchen. Outdoor space not tended to. Barking dog next door woke us all every morning . We were attacked by biting mosquitoes while inside. Water never got hot. Only lukewarm. Only positives were comfortable beds, nice towels and good location.

Séjour de 5 nuits en octobre 2023

6/10 Satisfaisant

Michel V.

9 oct. 2023

Les points forts : Propreté

A slice of heaven in the heart of Florence? Unfortunately not (anymore)

Its true: the appartement is well situated, in a quiet neighbourhood, only a few steps away from the market of Sant’Ambrogio and on walking distance of all the treasures of the city. It is also true that the appartement was very clean and that the beds are good. But: the kitchen equipment is rather poor, we had to buy a coffee can ourselves to be able to make coffee for 6. Some important household appliances are worn out: the dishwasher doesn’t work (which was mentioned already in a other comment, so nothing was done about it); the washing machine situated in a small shed in the garden was covered with dust and cobwebs; the refrigerator doesn’t close completely resulting in a thick layer of ice inside; while attempting to open the door of a shower cabin, it unexpectedly shattered in 1000 pieces. The concierge promised to remove the glass shards but we didn’t see anyone coming. The only reaction was to make us pay for a new shower cabin! The picture of the garden is really misleading: instead of pots with beautiful plants there are only hugh wild grasses covering everything. It’s pity we can not show a picture with the actual situation. It is clear that Pilastri Garden had been neglected over the past years. It will need some investments to make it ‘a slice of heaven’ again. And as long as the garden isn’t clean up, the actual picture should be removed.

Séjour de 5 nuits en octobre 2023

6/10 Satisfaisant

John J.

18 sept. 2023

Les points forts : Propreté

Not everything as it appears

Things are falling apart, the backyard was in atrocious condition (not to mention mosquitoes everywhere.), very little kitchen supplies (i.e., no paper towels, minimal dishwashing liquid, nothing to clean with or wipe up.) … That being said in the location of a superb but not sure I’d come back to this particular property

Séjour de 7 nuits en septembre 2023

10/10 Excellent

Paula B.

18 juil. 2023

Florence

There was a few issues: the living room French doors were broke and could not lock. I felt it jeopardized our security. We closed the outside shutters which helped. Our train got delayed and extended time to get taxi so ended up 20 minutes late and was charged the late fee. The place had many bugs and probably needs an exterminator.

Séjour de 3 nuits en juillet 2023

6/10 Satisfaisant

Clare J.

10 juil. 2023

Just ok

This definitely feels business run. There isn’t a binder with local information and when I asked the man who checked us in to send us restaurant suggested he never did. The garden could be beautiful, but it hasn’t been tended to and because of that the mosquitoes run you off. On the positive side the location is good for Florence and our group of 9 fit in. It is a strange layout, but that is the nature of an old building. It was fine, but with a little care and attention it could be much better.

Séjour de 3 nuits en juillet 2023

10/10 Excellent

Kristina V.

4 juil. 2023

Les points forts : Propreté

In the heart of the city!

Okay, so; I am going to first begin by saying that there is a review in VRBO that is negative that is so far from the truth. I DID NOT see any roaches or evidence there of! The only thing I saw was a couple ants; but they were from outside because there are no screens on the doors, it opens up to the private courtyard. There is a dog that lives next door that did bark, but that did not bother us. He/she was our unofficial guard dog. As far as mold being in the bathroom, I didn’t see what the previous people saw (so if ut was a mold problem, it was rectified). The only complaint that I have is that there wasn’t enough towels. So, I would suggest maybe including a couple more towels for guests. Also, the door in the sitting room did not lock properly due to the door being broken. We let Viola know, but it didn’t concern us too much, because the courtyard is private, and there was no thought that anyone would come in unexpected. The apartment is in walking distance and central to everything. I promise it seems like everything was a 15 minute walk away. Also, I would suggest that you download Taxi Move to book a taxi around the city (if needed). Everyone was so hospitable and nice. I love Italy and will definitely be returning next summer for two weeks. Although we were there for about a week, it still wasn’t long enough!!

Séjour de 5 nuits en juin 2023

10/10 Excellent

Amy A., Greensboro, North Carolina

19 juin 2023

Les points forts : Propreté

Great location in Florence

Great location to walk to most sites. The patio was nice to sit out. Comfortably fit six adults. Would recommend to others to stay here.

Séjour de 2 nuits en juin 2023

2/10 Horrible

Wendy M., Massachusetts, USA

26 mai 2023

Facts without emotion, if you dont mind mold, mosquitoes, roaches and dirty sheets left behind...

We checked in to Pilastri gardens at 2pm. Walking around with the concierge and checking everything out it was found that the living room door did not close fully and the back bedroom door was broken so we could not use it. The concierge offered us a number to call a maintenance guy. Still in the unit were the used sheets and towels from the last guests, 2 tall piles of sheets and towels in the dining room. The top sheet on the pile was filthy with either blood or rust. This made the dining room unusable, not a palatable place to serve food. We were told the sheets would be removed later that day....didn't happen, never happened. Even after multiple conversations. The 2 back bathrooms are full of mold in the showers. Youll need to buy mosquito control items for your bedrooms and other rooms. There are mosquitos throughout the property. We have so far found multiple roaches in and around the kitchen area and hallway near the kitchen. Not that this owner has any power of this next issue...the neighbor next door has a dog which at 5am liked to bark a lot. Oh, and lastly, if you don't mind the neighbor above throwing dirty liquid into the open garden space, you're in the right place. Hopefully you're not sitting in the outdoor area when it happens. We've been staying in vrbo properties for over 20 years. Every property has minor issues just like any home, we get.that. This is the first stay where the experience of the property impacted our vacation.

Séjour de 3 nuits en mai 2023

8/10 Bien

Renata M.

25 mai 2023

Les points forts : Propreté

Wonderful location, great place

We loved the location and the garden. The apartment is very close to the fabulous Sant’Ambrogio market and easy walking distance to almost everywhere you might want to visit. The apartment is large, light and comfortable, as are the beds. The only slight hitch was that we found it a little difficult to work out who we should contact when we had some issues. We recommend having a folder with information on who to call for what, and some local information. With Florence being so humid, the owners should consider installing fly screens, as there were a lot of mosquitoes. The hiccups: inadequate toilet paper, fresh towels should be supplied after three days, the washing machine wasn’t working. However, as soon as we got the information to the right person, all our issues were addressed. We highly recommend Pilastri Gardens.

Séjour de 7 nuits en mai 2023

4/10 Médiocre

molly w.

24 mai 2023

Les points faibles : Propreté

Great Location/ Needs some TLC

The apartment was in a great location, but it was a little run down. There are lots of great, family- run restaurants with in a block. There is a farmers market right down the street and plenty of coffee and gelato shops. The outdoor space was nice, but the bugs were really bad. The bedding needs replacing and there is a lot of muck in the showers. We were there for 3 weeks, so we started seeing things more than we would have if we had a shorter stay. Also, make sure the price doesn't change from booking to paying!

Séjour de 21 nuits en avril 2023

10/10 Excellent

Peter A.

22 avr. 2023

Les points forts : Propreté

Beautiful Property

We stayed for 12 days with our two children and three grandchildren. The location was great, the space worked out very well for us, and it was a bonus having the garden/patio area accessible only to us. We suggested some minor maintenance issues I would resolve at my own house, but none affected our enjoyment of the property. Highly recommended. The overall stay was greatly enhanced by Paola of FlorenceTours.

Séjour de 13 nuits en avril 2023

10/10 Excellent

Matthew M.

28 mars 2023

Les points forts : Propreté

In the heart of the city

Great location

Séjour de 4 nuits en mars 2023

Pilastri Garden, un coin de paradis au coeur de Florence

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