Lobby

Bewertungen von Days Inn & Suites by Wyndham Fort Myers Near JetBlue Park

2 out of 5

Bewertungen

7.6

Gut

519 von insgesamt 1371 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
366 von insgesamt 1371 Gästebewertungen haben eine Bewertung von 8 - Gut" "
206 von insgesamt 1371 Gästebewertungen haben eine Bewertung von 6 - Okay" "
125 von insgesamt 1371 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
155 von insgesamt 1371 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

7.0/10

Personal & Service

7.4/10

Ausstattung

8.0/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Uwe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
angenehmes Hotel für eine Übernachtung
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 25. Apr. 2024
Hello Uwe,Wir freuen uns, dass Sie eine angenehme Übernachtung bei uns hatten. Es ist uns wichtig, dass unsere Gäste eine erholsame Zeit bei uns verbringen. Für weiteres Feedback kontaktieren Sie bitte die Hoteldirektion. Wir hoffen, Sie schon bald wieder begrüßen zu dürfen!

4/10 – Schlecht

Miklos Andreas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Hello Miklos Andreas,We're sorry to hear that your recent experience at our hotel did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you have, as we always strive to improve our guests' experience. We hope you'll give us another opportunity to provide you with a more enjoyable stay in the future.

6/10 – Okay

Hans Dieter

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
3* Hotel ist ok
Der Check in und out wurde durch einen Bildschirm ausgeführt. Da ist nichts persönliches. Da wir der Sprache nicht so mächtig sind war es alles ein bisschen anders. Na ja das ist wohl unser Zukunft alles Kur noch online
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hi Hans Dieter,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

8/10 – Gut

Dennis

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 15. Okt. 2023
Hello Dennis,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

8/10 – Gut

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es war alles OK.
Große Zimmer, die Betten sind gut. Es ist alles sauber, ein gutes Hotel in Flughafen-Nähe. Gern wieder.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 7. Okt. 2023
Hi Christina,Thank you for sharing how you have enjoyed our clean accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

4/10 – Schlecht

Eva

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Bei Ankunft kann man an einem Computer/ Maschine mit einem Mitarbeiter sprechen. Wir wollten noch ein Zimmer dazu buchen, dass direkt neben dem gebuchten liegt. Nach einer langen Anreise mit zwei kleinen Kindern, haben die Kids endlich geschlafen und wir wollten in unser Zimmer gehen.Das Zimmer war nicht gereinigt, sondern wie von den Gästen zuvor hinterlassen. Am nächten Morgen sagten wir das Zimmer sei nicht genutzt worden, da nicht gereinigt. Wir mussten das ungenutzte Zimmer voll zahlen und bekamen 10$ Rabatt auf das zusätzlich gebuchte Zimmer. Wir hätten ja in der Nacht bei Anreise nochmal runter kommen und die Zimmer tauschen können. Klar, zwei schlafende Kinder wecken und nochmal umziehen. Das war eine Frechheit und ist aus meiner Sicht keine Art und Weise wie man mit Kunden umgeht. Und der Mitarbeiter war äußerst unfreundlich.
Antwort von Manager am 14. Jan. 2023
Hello Eva,Thank you for being a valued guest and for providing us the feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 – Gut

Siegfried

Gut: Sauberkeit und Zustand der Unterkunft
Alles ok
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Manager am 27. Dez. 2021
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 – Gut

Guy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a convenient stop for rest. Clean and quiet.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Guy,We're thrilled to hear that you found our hotel to be clean and quiet during your stay. We strive to provide a comfortable and relaxing experience for all our guests. Should you have any future concerns, feel free to reach out to our management team directly.

10/10 – Hervorragend

Wyiatt

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello Wyiatt,We appreciate your kind words about our staff and their service. Our team strives to provide exceptional hospitality to all our guests. Should you have any further feedback or suggestions, please feel free to reach out to our management team for assistance. Thank you for choosing our hotel for your stay.

10/10 – Hervorragend

Melissa, Baldwin

Gut: Sauberkeit und Zustand der Unterkunft
Perfect for a one night stay before an early flight. Virtual check in was convenient.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello Melissa,We are pleased to hear you found our hotel convenient for your quick trip. We appreciate your feedback on our virtual check-in process as we strive to make our guests' stays as seamless as possible. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 – Schlecht

John

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Didn't like remote check-in, took too much time, created a line of people. Didn't like there was no power for CPAP next to beds. Didn't like $5.00 12oz soda out of machine on 2nd floor. TV did not have great contrast. Did like fair price. Won't stay there again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello John, We appreciate your feedback on the remote check-in process and amenities provided in the room. Your comments will be shared with the relevant teams for their review. We are glad you found our pricing fair. Should you reconsider, we would love to welcome you back for another stay in the future.

10/10 – Hervorragend

Marissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in system was unique but very efficient. Customer service was extremely fast, friendly, and helpful. This location is very close to the airport as well which is convenient. I highly recommend!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 11. Mai 2024
Hello Marissa,We are thrilled to hear that you found our check-in system efficient and our customer service fast and friendly. Being close to the airport does make for a convenient stay. Thank you for recommending us!

10/10 – Hervorragend

Wilson J

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The service and it is very clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 11. Mai 2024
Hello Wilson J,We appreciate your positive feedback on our service and cleanliness standards. Should you have any further comments or concerns, please do not hesitate to reach out to us directly. Thank you for choosing to stay with us.

6/10 – Okay

Mary

Gut: Sauberkeit und Personal & Service
The property was very nice but the treadmill wasn't working. Coffee was pretty bad. The staff were very friendly and helpful. Very minor complaint.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Manager am 11. Mai 2024
Hello Mary,We appreciate your feedback on our property and friendly staff. Your comments on the treadmill and coffee will be shared with the relevant teams for further review and improvement to enhance guest experiences. Thank you for bringing this to our attention.

6/10 – Okay

Mark

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Clean but the virtual desk clerk is bothersome and cold. Continental breakfast is average. Smell of stale smoke in the bed pillows was disgusting.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Mark,We appreciate your feedback on the cleanliness of our hotel and the breakfast offerings. We regret to hear about your experience with the virtual desk clerk and any inconvenience caused by the smell of smoke. Your comments have been shared with the appropriate teams for further review and improvement.

10/10 – Hervorragend

Almarys

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very polite and dedicated. We felt taken care of. My family do not English so it was neat to have some Spanish speaking staff that an comunicate with them. Not to mention the lovely lady in charge of the breakfast area was exceptional. Always greeting us with a smile and very dedicated to make our meal a pleasant one
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Almarys,We are delighted to hear you enjoyed the service provided by our dedicated staff during your stay. Our team always aims to make every guest feel well cared for. We appreciate your kind words about our Spanish-speaking staff members and the breakfast area attendant. Please feel free to contact our management team for any further assistance.

2/10 – Ungenügend

Valerie, Tucson

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
I’ve never checked into a hotel without having a human check you in. I had to talk to someone’s face on a computer. It was not welcoming at all! The only redeeming thing about this hotel is the delightful lady named Molly who works in the breakfast area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Mai 2024
Hello Valerie, We appreciate your feedback and apologize for any inconvenience you experienced during check-in. Your kind words about Molly will surely be shared with her team. Should you have any further concerns, please feel free to reach out to our management team directly for assistance.

8/10 – Gut

Becky

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very clean and quiet even though so close to the airport. Breakfast offered could have been more robust. No real hot items except for make your own waffles and then EVERYONE was trying to get that. 3 people staying in our room but kept getting only 2 towel sets. Zero front desk staff so check in was remote and clearly out of country staff with difficult accents to hear through the speakers.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Becky,Thank you for sharing your perspective on your recent stay. We appreciate your feedback on our cleanliness and quiet environment. Regarding breakfast, we strive to cater to a variety of preferences. We apologize for any inconvenience with the towel sets and remote check-in experience. Your comments will be shared with our team for improvement.

10/10 – Hervorragend

Adam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean safe. Tread mill that didn’t work and an elliptical and seated bicycle isn’t really a gym. Everything else is excellent. Housekeeping staff is excellent but virtual desk staff takes some adjusting for old folks like me.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Adam, We appreciate your positive feedback on the cleanliness and safety of our hotel. We regret to learn about the issue with the treadmill and the limited gym equipment. Your compliments to our housekeeping team are valued, and we will share your feedback regarding the virtual desk staff for their consideration. Thank you for taking the time to review your stay with us.

6/10 – Okay

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The hospitality of the housekeeping and the morning staff. And the rooms were clean when arrived. Did not like how there was not an actual person at the front desk. We understand due to the pandemic things are different.
Aufenthalt von 7 Nächten im April 2024
Antwort von Manager am 7. Mai 2024
Hello Anthony, We appreciate your feedback on our clean rooms and friendly staff. While we have adjusted our front desk operations for safety reasons, we value your understanding during these challenging times. Your comments will be shared with the team for future improvements.

2/10 – Ungenügend

Julianne

Mit der Familie gereist
Gut: Sauberkeit
What I didn’t like was the virtual checking and not having a live person behind the desk, checkin took 25 minutes and they owe me $9 because the machine couldn’t make change. Very dissatisfied with checking in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 4. Mai 2024
Hello Julianne,We appreciate your feedback on your recent stay. We regret to hear that the virtual check-in process did not meet your expectations. Our team values efficiency and convenience, and we apologize for any inconvenience caused during your check-in process. Should you have any further concerns or require assistance, please feel free to reach out to our management team. Thank you for sharing your experience with us.

8/10 – Gut

Jay, LAND O LAKES

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Apparently new and features excellent daily room make-up and a reasonable breakfast. But the roboticized check-in/check-out was inefficient and uncomfortable. The equipment and systems need to be improved as well as the associated staff training.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello Jay,Thank you for your feedback on the room condition and breakfast service. We appreciate your input on our check-in/check-out process and will review our equipment and staff training to ensure a smooth stay for all guests. Your comments will help us enhance our guest experience further.

10/10 – Hervorragend

Carlene

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Carlene,We appreciate you taking the time to share your thoughts with us. Your feedback is valuable for us to continually improve and enhance our guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even better stay.

10/10 – Hervorragend

Tirso

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Mai 2024
Hello Tirso,We are grateful to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

4/10 – Schlecht

Michael

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The room literally stank of dope. Even the hallway smelled of pot smoke. With virtual check in there was no one onsite watching the staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 30. Apr. 2024
Hello Michael,We regret to hear about the odor issues you experienced during your stay. Your feedback will be shared with the team for further review. For future assistance, please contact our management directly.

8/10 – Gut

Patricia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms very clean and up-to-date.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello Patricia,Thank you for appreciating our clean and modern rooms. We strive to provide our guests with a comfortable stay. Your feedback is valued for future improvements.

10/10 – Hervorragend

Carolina, Columbia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy tranquilo y acogedor
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 26. Apr. 2024
Hello Carolina,Nos complace saber que disfrutó de la tranquilidad y la calidez de nuestro hotel. Si necesita más información o asistencia en el futuro, ¡no dude en contactarnos!

10/10 – Hervorragend

Briana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for one night so its hard to say anything. Was clean & comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 25. Apr. 2024
Hello Briana,We appreciate your feedback on the cleanliness and comfort of your stay with us. It's wonderful to hear that you found our hotel meeting your expectations. Should you ever revisit, we hope to provide an even more satisfying experience for you.

10/10 – Hervorragend

Fernando

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 14. Mai 2024
Hello Fernando,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 – Ungenügend

Todd

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Mai 2024
Hello Todd,We are sorry to hear that your experience did not meet your expectations. We encourage you to contact us directly with any feedback you may have so we can address any issues you encountered during your stay. We strive to provide excellent service to all our guests.

6/10 – Okay

Rebecca

Mit der Familie gereist
Gut: Personal & Service
Would be nice to have airport shuttle since so close to the airport. Video check in was interesting. Would rather have a person onsite.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Rebecca,We appreciate your feedback on the convenience of our location and check-in process. We'll share your suggestion about an airport shuttle with the team for review. Our video check-in is aimed at providing a quick and efficient service, but we understand your preference for in-person assistance. Thank you for sharing your thoughts with us.

8/10 – Gut

Radhika

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The refrigerator wasn’t working so well. It had to be set high to keep cold which caused our drinks to freeze. Otherwise it’s a great place to stay. Breakfast was great.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 19. Apr. 2024
Hello Radhika, We appreciate your feedback about your recent stay with us. We're delighted to hear that you enjoyed our breakfast offerings. Your comments about the refrigerator have been noted for our improvement. Please feel free to reach out to our management team for further assistance. We hope to welcome you back again in the future.

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Mai 2024
Hello Jose,We're thrilled to hear you had a fantastic experience during your stay with us! Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very Underrated. I would say it’s a 105
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Jonathan, We appreciate your positive feedback and are glad to hear you found our hotel to be underrated. We strive to provide exceptional experiences to all our guests. Thank you for taking the time to share your thoughts with us.

10/10 – Hervorragend

Luis E

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Apr. 2024
Hello Luis E,We are delighted to hear that you found our hotel nice and clean during your stay. If you have any further feedback or suggestions, please feel free to reach out to our management team.

10/10 – Hervorragend

Johnny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Johnny,We're glad to hear you enjoyed your stay with us! Thank you for taking the time to share your feedback. If you have any further comments or suggestions, please feel free to reach out to us directly. Your input is valuable to us.

6/10 – Okay

Suzi

Geschäftlich gereist
Gut: Zustand der Unterkunft
A virtual check in was odd, but it worked. Felt like there was no one around to see if there was an issue.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Suzi, We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable and will be shared with our team for further consideration. Please don't hesitate to reach out to our management team if you'd like to discuss your concerns further.

10/10 – Hervorragend

cristian

Gut: Sauberkeit
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello cristian,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. If you have any further concerns, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Gerardo

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello Gerardo,We are elated to hear that you had an excellent experience during your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back again soon!

6/10 – Okay

Ronald, Deadwood

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
The hotel itself was very good, clean and well appointed, “BUT” there is no front desk person present. In the afternoon the water was turned off-without notice! Then that evening we went to take showers—the water was back on but NO HOT WATER, (of course no notice on that either!) We called the front desk phone # we had- NO ANSWER at front desk. My husband went down to front desk- no help there either from anyone, ans no one was there. Ended up going to bed and FINALLY the water was hot in am. We (as well as several other guests) were not pleased-to say the least! If they are not going to have someone present at the front desk, then there at least should be a phone number to contact that actually answers! What happens in a “real emergency” situation? Would never stay here again, even tho the hotel appears fairly new and is very nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Ronald,Thank you for sharing your detailed experience with us. We appreciate your compliments on the hotel's cleanliness and amenities. We regret any inconvenience you faced regarding the water issue. Your feedback is valuable and will be shared with our team for improvement opportunities. We understand your concerns and will take them into consideration for the betterment of our services.

8/10 – Gut

Joseph, Millsboro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
easy check-in
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 13. Apr. 2024
Hello Joseph,We appreciate your positive feedback on our check-in process. We strive to make our guests' experience as smooth as possible. We hope to welcome you back soon for another enjoyable stay!

10/10 – Hervorragend

Luis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good and I recommended this location
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 12. Apr. 2024
Hello Luis,We appreciate your recommendation and are delighted to hear you had a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

4/10 – Schlecht

Jorge

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Stayed in a suite, was checked in to a room and the housekeeper was still cleaning. There were no utensils, there was no paper towels in the kitchen area. The glasses were mismatched, it was okay I went and bought all the amenities I required. Breakfast bar was typical continental breakfast, I passed on it and bought what I needed.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Jorge, We apologize for the inconvenience you experienced during your stay. Guest satisfaction is important to us, and we will address your concerns with the relevant departments for improvement. Your feedback will help us enhance the guest experience for future visits.

10/10 – Hervorragend

Yancey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property and really clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Apr. 2024
Hello Yancey,We are pleased to hear that you found our property nice and clean. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 – Hervorragend

Angelia

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Didn't care for the virtual screen of checking in.. Rather communicate with a person one on one behind tha counter.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Angelia,We appreciate your feedback on our virtual check-in process. If you have any further comments or suggestions, please feel free to reach out to our management team. Your opinion is valuable as we strive to enhance our guests' experience. Thank you for bringing this to our attention.

6/10 – Okay

Howard

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
No agent at the check in desk. You check in with a person on a tv screen in a corner next to the check in desk!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Howard,We appreciate your feedback regarding your check-in experience and apologize for any inconvenience caused. Rest assured, we value all guest feedback and will address this with the team for improvement moving forward. Thank you for bringing this to our attention.

8/10 – Gut

Marvin F

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
*
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Marvin F,We value your feedback and apologize for any inconveniences experienced during your stay. Please feel free to reach out to our management team to further discuss your concerns. We appreciate the opportunity to improve our services for future guests.

6/10 – Okay

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The wait online for a virtual check in was annoying. I would have preferred to complete on my phone. The fact that there is no one at the front desk to ask a question is not good. For example we booked a room for 3 and only had 2 bath towels available and no one to ask for additional
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Robert,We apologize for any inconvenience you experienced during your stay. Please note that our virtual check-in process is designed to streamline arrival; we appreciate your feedback for improvement. Should you require extra amenities in the future, we recommend reaching out to our guest services team for prompt assistance. Your comments are valuable for us to enhance the overall guest experience.

10/10 – Hervorragend

Brooke, Essexville

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 26. Apr. 2024
Hello Brooke,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.

10/10 – Hervorragend

N. Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, easy to find and close to the airport.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 5. Apr. 2024
Hello N. Scott,We appreciate your positive feedback regarding our cleanliness and convenient location near the airport. We strive to offer a comfortable stay for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.