Hôtel près de Forys Playground, Providence, Providence

« Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

« Chambre très confortable, localisation idéale pour visiter et en même temps très calme. Service du valet pour la voiture très pratique ! Un petit bémol pour le petit déjeuner car beaucoup de monde et difficile de s’installer et pas de fruits frais trouvés mais peut-être aussi car c’était bondé… »

« Very convenient location. »

« Super la chambre était excellente, propre, et lit très confortable. »

« Chambre propre, assez grande, bon service mais très mauvaise insonorisation »

« Personnel sympathique, chambre grande, bien situé et bon petit déjeuner. Seul petit bémol pour le valet qui m’a laissé décharger seule 3 grosses valises et qui m’a dit de prendre un chariot sur lequel les valises m’ont glissé dessus et aucune assistance »

« Cubd »

« Lits confortables, bonne location »

« We were quite disappointed in our stay. The room was dated, not maintained. Might have been grand 30 years ago, but at this point seems to be riding on old glory. Specifically the toilet was loose, bathroom door couldn't close, only one electric socket under the bed, the AC was really loud, the only light came from 2 bedside lamps. And there was no possibility to get breakfast?! »

« … »

« Ok »

« The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things...

« We truly enjoyed our stay at Underwood-Hale. The space was clean, cozy, and thoughtfully prepared. It felt like a home away from home. We are very satisfied with our experience and would happily stay here again. »

« Bien satisfait »

« Les rideaux étaient déchirés, l’air climatisé était démanche du mur. Nous étions dans la section non rénové, alors c’était très vieux et brisé a plusieurs endroits dans la chambre. »

« Plu beau en photo très vielleux »

« Front desk person was extremely rude. Left early due to a leak in the ceiling. Offered to move my room but then i asked for a refund he said i would have to talk to expedite but didnt say he was unwilling too. Left instead of switching & tried to get a refund for the days i didn’t stay. Expedia said its up to the hotel & called he said i won't give him a refund & i told him that & offered to accommodate the room due to the leak & supposedly i chose to leave. Maybe be direct about your intention...

« Ce séjour était correct mais sans plus. L'hébergement est propre et facilement accessible avec les explications fournies. Cependant, il faut noter que le logement est très bruyant de part la proximité directe avec la rue, des fenêtres mal isolées et des murs trop fins qui laissent entendre les voisins. Prévoyez des protections auditives ainsi qu'un masque de nuit pour dormir tranquille. »