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Bewertungen von La Quinta Inn & Suites by Wyndham Garden City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Garden City
821 Stewart Ave, Garden City, NY

Bewertungen

8.0

Sehr gut

500 von insgesamt 1134 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
322 von insgesamt 1134 Gästebewertungen haben eine Bewertung von 8 - Gut" "
157 von insgesamt 1134 Gästebewertungen haben eine Bewertung von 6 - Okay" "
84 von insgesamt 1134 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
71 von insgesamt 1134 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.4/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Holger, Michelstadt

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 3. Mai 2024
Holger,Thank you for the rating of your recent stay with us. If there is anything we could have done to make your stay more pleasant, please let us know. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicht empfehlenswert
Das Hotel ist ziemlich heruntergekommen, Putz bröckelt innen von den Wänden ab, Teppiche sind sehr dreckig und obwohl es als Nichtraucherhotel an der Rezeption ausgewiesen ist, stank das gesamte Zimmer nach altem Rauch. Getränkeautomaten teilweise nicht befüllt. Check-in hat auch grundlos über 10 Minuten gedauert. Für etwas mehr Geld gibt es viel schönere Hotels in der Nähe, z.B. das Long Beach Marriot, wo Freunde von uns abgestiegen sind. Ich würde nicht mehr hingehen
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Joe.O am 26. Juni 2023
Dear Valued Guest,I'm sorry that your stay wasn't quite what we hoped it would be. I will share your feedback with my team and use it as a coaching tool to correct the issues you had with your stay. Please accept my apologies. Sincerely,Joseph Oliveri - General Manager

8/10 – Gut

G.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Joe.O am 20. Nov. 2021
Dear Valued Guest, Thank you for the rating of your recent stay with us. We're delighted that you enjoyed your stay and look forward to your next stay at La Quinta Inn & Suites. Sincerely, Joe.O - General Manager

6/10 – Okay

Henry

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very dated hotel. Needs a desperate and immediate refurbishment.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Joe.O am 22. Mai 2024
Henry,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with the team as a coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Vincent

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and pet friendly!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 22. Mai 2024
Vincent,Thank you for the 5-Star review of your recent stay with us. We thank you and truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

Kevin

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
outdated rooms, lobby...rooms need repairs and carpet smells milldue.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 23. Mai 2024
Kevin,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 – Gut

Michael

Gut: Sauberkeit und Personal & Service
window was open. room was muggy. Faucet on cold water is on backwards - room 225
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 22. Mai 2024
Michael,Thank you for the rating of your recent stay with us. I will share your feedback with my team and correct the issues you had mentioned. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

Arnold

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is in very bad shape, untrained staff, old , not clean, and super for what they offer. I don’t recommend at all .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 21. Mai 2024
Arnold,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Chuck

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 19. Mai 2024
Chuck,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Okay

Karen

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Uncomfortable bed, broken commode handle, water in commode ran a few times during the night, refrigerator load, and burn marks on bureau. The hotel itself was okay but the room needs attention.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 19. Mai 2024
Karne,Thank you for the rating of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Okay

Bridget

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel was old and a bit shabby, although somewhat renovated which helped the atmosphere; some areas looked a little dirty. The bedding and bathroom seemed clean though. One of our key cards wouldn't work but the other did so it wasn't a problem. Breakfast wasn't fancy, but we found it satisfactory and plentiful. We thought the coffee was good.
Aufenthalt von 3 Nächten im März 2024
Antwort von Joe.O am 16. Mai 2024
Bridget,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

2/10 – Ungenügend

JohnPaul

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stolen jewelry
Aufenthalt von 1 Nacht im März 2024
Antwort von Joe.O am 14. Mai 2024
John Paul,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

6/10 – Okay

Udayan

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Joe.O am 14. Mai 2024
Udayan,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay more enjoyable, please let us know. Sincerely,Joe.O - General Manager

6/10 – Okay

Sherron

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We stayed in the suite and we were pleasantly surprised at how spacious it was, but the decor is very outdated & some of the other guest seemed a little sketchy. Almost seemed like a shelter. I also didn't appreciate when i checked in tired & hungry that there wouldn't be any hot water in the morning.
Aufenthalt von 3 Nächten im April 2024
Antwort von Joe.O am 12. Mai 2024
Sherron,Thank you for the feedback of your recent stay with us. I'm sorry that we had an issued with the hotel water in the morning there was an unexpected issue that was resolved several hours later. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Donna

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
You can smell weed in the hallways.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Joe.O am 11. Mai 2024
Donna,Thank you for the rating of your recent stay with us. I will share your feedback with my team so they can use it as a coaching tool. We thank you and appreciate your feedback.Sincerely,Joe.O - General Manager

8/10 – Gut

james, FREEHOLD

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 8. Mai 2024
James,Thank you for the taking the time to respond to our review. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Farooq

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 6. Mai 2024
Farooq,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The wifi was GREAT and bed was GREAT and the cost was great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 3. Mai 2024
Richard,Thank you for the 5-Star rating of your recent stay with us. I will share your kind feedback with my team. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

April

The carpet wasn’t shampooed and smelt like dog urine. I told the front desk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Joe.O am 3. Mai 2024
April,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

6/10 – Okay

Shamara, Snellville

Bad: Suspect people in the lobby going through the cabinets. Front desk staff dressed and behaving like they’re at home. Hotel room smelling like urine. Hair in towels. Good: Clean room (outside of the urine smell). Comfortable bed. Slept like a baby! Parking is great! Nice restaurants nearby. Continental breakfast was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 2. Mai 2024
Shamara,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool and correct the issues you encountered. Please accept my apologies. Joe.O - General Manager

6/10 – Okay

Suzette

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The night clerk last night was very rude .. I had to set him straight and then he wants to be nice .. like no one wants an attitude when checking in or for any matter
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 1. Mai 2024
Suzette,I'm sorry that your stay wasn't what we hoped it would be. I will share this with my team and use it as a coaching tool. Please accept my apologies.Joe.O - General Manager

10/10 – Hervorragend

Casandra

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 21. Mai 2024
Casandra,Thank you for the 5-Star rating of your recent stay with us. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Richard, Staley

Everything I wanted was present
Aufenthalt von 2 Nächten im April 2024
Antwort von Joe.O am 30. Apr. 2024
Richard,Thak you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Kendra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area was perfect for my trip
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 29. Apr. 2024
Kendra,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we thank you for your business.Sincerely,Joe.O - General Manager

2/10 – Ungenügend

Paul

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
DO NOT STAY HERE !! It is NOT SAFE. HOTEL has become a welfare residence. We booked a 4 night stay and barely slept. Upon arrival the smoke detectors were blasting, someone burned their clothes in the dryer. Both elevators were out of service, last 2x times we stayed the left elevator was also out of service. Guess they refuse to repair it. The room was below basic, with a door that didn't lock correctly, a window that also stayed apart, and a shower curtain that would roll down because the bar was bent. We asked for another room, but was told they were full and the only other room was on top floor. We checked out the next day and relocated to the SpringHill suites down the road.
Aufenthalt von 4 Nächten im April 2024
Antwort von Joe.O am 28. Apr. 2024
Paul,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and make the necessary changes that you had mentioned in your review. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Diane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 28. Apr. 2024
Diane,Thak you for the 5-Star rating of your recent stay with is. We are thrilled that you enjoyed you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Rod

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Joe.O am 28. Apr. 2024
Rod,Thank you for 5-Star Rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay was upgraded to suite
Aufenthalt von 2 Nächten im März 2024
Antwort von Joe.O am 25. Apr. 2024
Matthew,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay and we appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Karen J

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Given two keys..One never work! Ice machines on floors do not work! If I didnt mind the smell of marijuana it could have been a problem!!!!!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Joe.O am 25. Apr. 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool, we thank you for your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Karen J

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You are given two keys..One of them never work! Ice machines on each floor does not work! If I didnt mind the smell of marijuana it could have been a problem!
Aufenthalt von 2 Nächten im April 2024
Antwort von Joe.O am 25. Apr. 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

Jessica

Gut: Sauberkeit
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 24. Apr. 2024
Jessica,I'm sorry that your stay wasn't what we hoped it would be. If there was anything we could have done to make your stay more enjoyable, please let us know. Once again, please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Marty

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good except for pillows, much to hard
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 23. Apr. 2024
Marty,Thank you for the 5-Star rating of your recent stay us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

RONNY

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Elevators not working and for some reason they cannot get anyone to come in for 4 days or so. That’s ridiculous. When you have knee issues and you need to have a working elevator in your hotel I don’t think is too much to ask.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 22. Apr. 2024
Ronny,I am so sorry that you had an issue with our elevators. Both of our elevators went down at the same time and required parts to be issued. Please accept my deep apologies.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Escorioni

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 17. Apr. 2024
Escorioni,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we appreciate your business.Sincerely,Joe.O - General Manager

2/10 – Ungenügend

Sandra

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 18. Apr. 2024
Sandra,I'm sorry that your stay wasn't what we hoped it would be. I will share you rating with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 – Gut

Carolina

Aufenthalt von 2 Nächten im April 2024
Antwort von Joe.O am 7. Mai 2024
Carolina,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay better, please let us know.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Jorge

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 7. Mai 2024
Jorge,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Tiffany

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
There was out of order elevators there. Also, not enough vending machines on each floor.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 17. Apr. 2024
Tiffany,Thank you for the rating of your recent stay with us. We have fixed one elevator, and the second elevator is due back in service in the next week. My apologies for the issue you encountered with the elevators.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Melvin

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 17. Apr. 2024
Melvin,Thank you for the 5-Star rating of your recent stay with us. We thank you and truly appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Okay

Sandra

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Joe.O am 17. Apr. 2024
Sandra,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay more enjoyable, please call the hotel directly and ask for the General Manager.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 17. Apr. 2024
Brian,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Kaye

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 4. Mai 2024
Kaye,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Rich

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room was next to the elevator 👎
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 15. Apr. 2024
Rich,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us. In the future, please let the front desk know you want to be away from the elevator during the check in process. We thank for your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Christ-Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 12. Apr. 2024
Christ-Ann,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Kathleen

Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 30. Apr. 2024
Kathleen,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Fallon

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great weekend stay. Clean, complimentary breakfast & friendly staff. Close to the mall, stores & restaurants. Highly recommend
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 8. Apr. 2024
Fallon,Thank you for the 5-Star rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

Alice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
c'était propre et tranquille
Aufenthalt von 2 Nächten im März 2024
Antwort von Joe.O am 8. Apr. 2024
Alice,Thank you for the rating and feedback of your recent stay. We are happy that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Schlecht

malathi

Mit der Familie gereist
The toilet flush was not working
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 6. Apr. 2024
Malathi,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with the team and address the issue you experienced. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Hervorragend

Manoj

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cleanliness, comfortable, affordable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Joe.O am 4. Apr. 2024
Manoj,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Gut

ritesh

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Break Fast food Average. Hotel is safe and clean but still bathroom need more clean overall hotel is best for soletraveler
Aufenthalt von 1 Nacht im März 2024
Antwort von Joe.O am 1. Apr. 2024
Ritesh,Thank you for the rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager