Hôtel près de Garibaldi Sport Arena, Houston, Houston

« Everything was great. »

« The hotel was clean and convenient »

« I like clean room and I like the breakfast »

« Rooms are very outdated. Staff was very irritating in the fact that on the morning of checkout house keeping was at the door at 9am to remind us check out was at 11. At 11:00 as we are walking out the door to the room the office is calling to verify we had left. Very unsettling that they are in such a rush to run out paying patron who have done nothing to make them do so. If I could give just hospitality a zero I would. Will not stay here again as it is very outdated and in need of many repairs. »

« Quiet in a beautiful atmosphere. Helpful courtesy staff »

« The customer service at this location is absolutely horrible. The front desk refused to honor an earlier booking I made. I waited several hours in the lobby until rebooking. So I was forced to pay again for a room already paid for. In the meantime I have not receive a refund for the original booking. The manager said there was nothing she could do to assist me other than cancel my original booking. »

« Enjoyed my quiet stay! Friendly staff and helpful! Breakfast options were limited.. Room was clean and bed was very comfortable.. however bedspread and sheets did not smell fresh .. »

« No issues at all »

« It’s was 6:30 am and the house manager went door to door waking everyone up about the restroom. She asked who flooded the floor and left water everywhere. It was more like a disciplinary house. There was a lot of loud talking till 1 AM. And it will start back about 7 AM by the house manager and some of the guests. The pictures that are on the app are not actually pictures of the property false advertising. Although if you’re desperate, it needs somewhere to go it will do temporarily. »

« Close to NRG stadium and free parking but that’s it »

« Don’t stay here unless you’re ok with a gnat infestation. Just to give you an idea, there were dead gnats in the plastid wrapped cups for the coffee in the room. The only thing “good” about this hotel is the location for concerts. When I requested to change rules because of the gnats the front desk stated, “all rooms are the same.” Only one elevator was working and it was in the way back. Thankfully they had parking back there but was still an inconvenience when we left the hotel not by car. It...

« Propre et spacieu »

« Hotel parfait pour un week-end j'y retournerais »