Vacances de Gassen

Stayed in Junior suite in January. Room is very nice and comfortable, bathroom quite old and not so nice. Heating in the room can not be controlled, means you depend on the management to decide what temperature is the best for you :-( Service in the restaurant can be slow some times but the food in general was good. At check in they wanted to charge me for the room that was already paid through hotels.com but the next day the issue was settled. Some receptionists were new and therefore slow but generally nice and trying to help. The ski storage room poor, small and no heating. Hotel is excellent situated right beside the slopes but it is not ski in-ski out. All in all the mixed bag

La cama tan grande junto a la ventana, para dos personas, es incómoda para levantarse sin despertar al de al lado. El resto todo bien

Absolutely fabulous for families with children of all ages. The area of Nassfeld has the motto “Nice Surprise” and it really was the nicest surprise to find this lovely hotel in this breathtaking part of the world. We travelled with our teen boys in the summer and they were active all day. From rock climbing (ages 6 and up) to swimming, to the children’s area (arcade style basketball was a big hit!) to mountain biking the local area, this hotel was outstanding. Breakfast had a delicious buffet assortment of fruits, veggies, omelettes, meats, cheeses, yogurts and breads- also excellent coffee options! The rooms were tidy and uncomplicated, with essential amenities. The shower had great, powerful flow (I mention this bc I can’t stand weak, dribbling showers) Apparently the winter had even MORE to offer, but our summer stay did not disappoint us in any way. Staff were efficient, friendly, and helpful. The teens have asked to return in the winter some day to ski, and we will happily return to the Franz Ferdinand!