4 Schlafzimmer3 BadezimmerPlatz für 10 Gäste214 m²
Beliebte Annehmlichkeiten
Pool
Whirlpool
Küche
Waschmaschine
Trockner
Haustiere erlaubt
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Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View
Wasserpark, Whirlpool und Wäscherei – all das bietet diese Ferienhütte (Rauchen nicht erlaubt). Darüber hinaus steht dir Folgendes zur Verfügung: Spielzimmer/Arcade-Spiele und Holzkohlegrill. Diese Ferienhütte hat 4 Schlafzimmer und bietet dir einen kostenlosen WLAN-Internetzugang sowie einen Balkon. Freu dich auf einen Kamin sowie eine Küche mit einem Kühlschrank und einem Ofen, in der du dir auf Wunsch leckere Mahlzeiten zubereiten kannst. Die Reinigung erfolgt nur an bestimmten Tagen.
Diese Ferienhütte besitzt klimatisierte Zimmer, die folgende Ausstattung bieten: Kamine und Wasserkocher mit Kaffee-/Teezubehör. Die Zimmer verfügen über Balkone. Zur Ausstattung der Küchen gehören Kühlschrank, Herdplatte, Mikrowelle und Kochgeschirr/Geschirr/Besteck.
Zur Badausstattung gehört Folgendes: Badewannen oder Duschen. Dir steht ein kostenloser Internetzugang (WLAN) zur Verfügung. Der Reinigungsservice wird nur an bestimmten Tagen angeboten.
Diese Ferienhütte verfügt über folgendes Angebot: Wasserpark und Whirlpool.
Die unten aufgeführten Freizeitaktivitäten werden entweder vor Ort oder in der Nähe angeboten. Es können dabei Gebühren anfallen.
Ausstattung der Unterkunft
Pool/Wellnessbereich
Gemeinschaftspool
Whirlpool
Internet
In der Ferienhütte verfügbar: kostenloser Internetzugang per WLAN
Parkmöglichkeiten und Transfer
Parkplätze vor Ort
Küche
Geschirrspüler
Herdplatte
Kochgeschirr, Geschirr und Besteck
Kühlschrank
Mikrowelle
Ofen
Wasserkocher für Kaffee/Tee
Gastronomisches Angebot
Esstisch
Schlafzimmer
4 Schlafzimmer
Bettwäsche wird bereitgestellt
Badezimmer
3 Badezimmer
Badewanne oder Dusche
Dusche
Handtücher werden bereitgestellt
Wohnräume
Esstisch
Kamin
Wohnzimmer
Unterhaltung
Fernseher mit Kabel-/Satellitensendern
Außenbereiche
Balkon
Holzkohlegrill
Möbel für den Aussenbereich
Wäschepflegeausstattung
Wäscherei
Waschmaschine
Komfort
Heizung
Klimaanlage
Haustiere
Haustierfreundlich
Eignung/Barrierearmut
Nichtraucherunterkunft
Serviceleistungen und Annehmlichkeiten
Zimmerreinigung nur an bestimmten Tagen
Attraktionen des Ortes
In den Bergen gelegen
In der Nähe eines Schönheitssalons/Spas gelegen
In der Nähe eines Shopping-Outlets gelegen
In der Nähe eines Zoos gelegen
Aktivitäten
Billardtisch
Spielhalle
Wasserpark
Basketball in der Nähe
Bergsteigen in der Nähe
Mountainbiken in der Nähe
Reitmöglichkeiten in der Nähe
Schwimmen in der Nähe
Themenpark in der Nähe
Vogelbeobachtung in der Nähe
Weinguttouren in der Nähe
Sicherheitsvorrichtungen
Kein Kohlenmonoxidmelder angegeben (der Gastgeber hat nicht angegeben, ob in der Unterkunft ein Kohlenmonoxidmelder vorhanden ist; bringe ggf. einen tragbaren Melder mit)
Rauchmelder (der Gastgeber hat angegeben, dass in der Unterkunft ein Rauchmelder vorhanden ist)
Ein kontaktloser Check-in und Check-out ist möglich
Mindestalter für den Check-in: 18 Jahre
Abreise
Check-out vor 10:00 Uhr
Hinweise zum Check-in
Du erhältst vom Gastgeber eine E-Mail mit Angaben zu Check-in und Check-out.
Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Haustiere
Haustiere sind willkommen.
Assistenztiere sind willkommen und von Gebühren ausgenommen
Kinder und Zustellbetten
Kinder sind herzlich willkommen.
Veranstaltungen
Veranstaltungen sind nicht gestattet
Rauchen
Rauchen ist nicht gestattet
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.
Diese Unterkunft wird von unserem Partner FeWo-direkt/Vrbo verwaltet. Du erhältst eine E-Mail von FeWo-direkt/Vrbo mit einem Link zu deinem Kundenkonto, in dem du deine Buchung ändern oder stornieren kannst.
Die Unterkunft ist auch bekannt als
859393
Zur Gegend
Mitten in der Gegend Chalet Village, einem Stadtteil von Gatlinburg, und in der Nähe von Freizeitparks und in den Bergen, befindet sich diese Ferienhütte. Dolly Parton's Stampede Dinner Attraction und Titanic-Museum sind Höhepunkte für kulturell interessierte Besucher, während die Region auch bekannt ist für Attraktionen wie Ober Mountain und Gatlinburg SkyPark. Ripley's Aquarium of the Smokies und Anakeesta – diese beiden Highlights vor Ort solltest du dir nicht entgehen lassen. Erlebe Wasserspaß pur beim Baden ganz in der Nähe oder genieße einfach die Natur beim Reiten, beim Mountainbiken oder beim Bergsteigen. Zum Reiseführer für Gatlinburg
Bundesbehörde des Great-Smoky-Mountains-Nationalparks
5 Autominuten - 5.1 km
Wild Bear Falls Indoor Water Park
6 Autominuten - 5.7 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 77 Fahrminuten
Restaurants
Ole Smoky Distillery
8 Autominuten
Sugarlands Distilling Co.
8 Autominuten
Puckers Sports Bar
8 Autominuten
Smith & Son Corner Kitchen
8 Autominuten
Crockett's Breakfast Camp
7 Autominuten
Häufig gestellte Fragen
Hat Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Ist Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet das Parken bei Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View?
Check-out ist um 10:00 Uhr.
Wo befindet sich Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View?
Dank der ausgezeichneten Lage (Chalet Village) ist diese Ferienhütte nur 3,4 km von Ober Mountain und 4,2 km von Great-Smoky-Mountains-Nationalpark entfernt. Ebenfalls nur bis zu 5 km entfernt: Traffic Light #10 und Ober Gatlinburg Seilbahn.
Bewertungen von Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View
Bewertungen
Hervorragend
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.
19 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
19
7 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
7
6 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
6
1 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
1 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
8,2
Sauberkeit
9,2
Lage
Bewertungen
8/10 – Gut
Douglas S.
23. Okt. 2025
Gut: Sauberkeit
There were some Bear issues coming on the deck during the night and hanging out most days we were there. Some of the lamps did not work, light switches, electrical plug ins not working. Not what you would expect for a house up for sale. With all that said it had a Wonderful skyline to loof at.
Douglas S.
Aufenthalt von 6 Nächten im Oktober 2025
10/10 – Hervorragend
Dwight H.
25. Aug. 2025
Gut: Sauberkeit
The roads were steep but the neighborhood and house was awesome. Just be aware there are bears. We were there less than 10 minutes and the bears were in the yard. They didn't stay long however.
Dwight H.
Aufenthalt von 2 Nächten im August 2025
6/10 – Okay
Debbie Q., Minnesota, USA
31. Juli 2025
Great size for large groups, but dated
Our stay included a group of 10 individuals. And the spacious size of the house fit our group well. We never felt like we were on top of each other. We knew from past reviews that the house/decor was dated, but there were some issues that made it seem like the property isn’t being taken care of. There were large water stains on the wall and carpet in the basement bedroom (took up one of the corner of the room) - we understand things happen, but fix it and make it look presentable. Ripped up/shredded carpet in multiple places. In one bathroom, the only mirror was a medicine cabinet on a hinge and it wouldn’t stay closed, so no one could have used it because it stayed all the way open; we had to buy something to fix it so our group could use it. A lot of the outlets in the house were so old, nothing would stay plugged into them. For those folks where bed size matters - this property is not displaying the correct bed sizes. The bedroom that has 2 beds in it - they are both full size beds…not queens! And one of the other bedrooms only has a queen. So, only 2 bedrooms have king sized beds. We had some issues with the WiFi. We were provided with the wrong WiFi network for the house from multiple sources (the paperwork at the house, the check-in email I received, and in a follow up message with the host). We never did get the correct one.
Debbie Q.
Aufenthalt von 6 Nächten im Juli 2025
10/10 – Hervorragend
Karen M.
24. Juli 2025
Gut: Sauberkeit
Awesome cabin with a quick ride to downtown gatlinburg. Only issue was the bears which were everywhere! Beautiful views of downtown gatlinburg and the national park
Karen M.
Aufenthalt von 7 Nächten im Juli 2025
6/10 – Okay
Lisa G.
16. Apr. 2025
60th Birthday Getaway
Originally had booked a cabin on the otherside of Gatlinburg. The day before we were leaving to come, we're informed that the cabin was no longer available. Cabins for you was the host for this property and were quick to give us 2 properties to choose from. In a panic, I chose this one. It seemed from the pics that it would suit our needs. Upon arrival, all looked good but upon further inspection, the cabin needed some work. There were broken tiles surrounding the master bath/shower. The glass doors were flimsy in the other bathrooms and vanities were falling apart. Projector TV down stairs would turn on, but we never figured out how to get sound! Cabins for you was quick to respond to our needs and concerns. The kitchen has all necessary items to cook and plates, mugs, glasses and silverware. But nothing else. No condiments, salt or pepper. Be prepared to bring it with you. Not a Karen, but not what I expected. I wouldn't stay here again.
Lisa G.
Aufenthalt von 3 Nächten im April 2025
10/10 – Hervorragend
Judy M.
23. März 2025
Gut: Sauberkeit
Nice place to satay
Enjoyed our stay was clean and nice . The first property wasn’t so good but the accumulated us with a very nice place and even gave some of our money back !
Judy M.
Aufenthalt von 2 Nächten im März 2025
10/10 – Hervorragend
Kimmie G.
9. Dez. 2024
Gut: Sauberkeit
December employee trip
Place was aged but very well kept and well taken care of. Very roomy and spacious. We needed dishwasher pods and had to leave dirty dishes in the dishwasher. The place had everything you could need for kitchen supplies. Would definitely rent again for a big group.
Kimmie G.
Aufenthalt von 3 Nächten im Dezember 2024
10/10 – Hervorragend
Ryan L.
2. Juni 2024
Gut: Sauberkeit
Wonderful
Be prepared to see bears. They are beautoful and all over the mountain.
Property itself was perfect. Had no complaints.
Ryan L.
Aufenthalt von 4 Nächten im Mai 2024
10/10 – Hervorragend
Jenny G.
9. Jan. 2024
Gut: Sauberkeit
Christmas Delight
The house was perfect. It was stocked with everything and more! We went for Christmas and were pleasantly surprised to see a beautiful tree and a house full of decorations. The drive up was a little nerve-wracking (one-lane with far drop-offs) for those of us timid of heights but once we were there the view was outstanding! It was perfect for my parents who were able to stay on the first floor, the upstairs bedrooms for our older teenagers, and the basement for my husband and I who love a cooler room at night. The house is perfectly located close to Ober Gatlinburg, the Dollywood theme park in Pigeon Forge, which was not too far either. We all would stay there again!
Jenny G.
Aufenthalt von 3 Nächten im Dezember 2023
10/10 – Hervorragend
Allen G.
24. Nov. 2023
Gut: Sauberkeit
Friends and family
Our family and our friends family stayed 5 nights over Thanksgiving. Was perfect for what we were looking for.
Allen G.
Aufenthalt von 5 Nächten im November 2023
10/10 – Hervorragend
Adam S.
7. Nov. 2023
Gut: Sauberkeit
Great get away!!
10/10 across the board and the house had everything you need!
Adam S.
Aufenthalt von 2 Nächten im November 2023
10/10 – Hervorragend
A guest from Ft Mitchell, KY D.
30. Mai 2023
Gut: Sauberkeit
A Bears View
Property was well kept, well stocked with dishes, pots and pans. Beds were very comfortable. Hot tub was usable but the jets didn't all work.
Would definitely stay here again!
A guest from Ft Mitchell, KY D.
Aufenthalt von 4 Nächten im Mai 2023
6/10 – Okay
Sherri D., Farmville
2. Juni 2022
Great location for adults and older children
I booked this property within 10 minutes after out original booking canceled us due to a burst pipe. I'll list out the pros and cons separately instead of rambling.
Pros-
1. The view is great. It's basically at the top of the mountain. Those sunsets were gorgeous.
2. The check in process was easy.
3. We saw multiple bears as promised. Despite one causing damage to our vehicle, they were cute. My review does not reflect the actions of the wildlife.
4. The road will spit you out at the end of Gatlinburg or onto the Parkway so it was accessible to local attractions without being bothered by them.
5. Everyone in our party had their own space and the layout was nice.
6. The hot tub was clean.
7. The kitchen appliances were nice and new.
8. Every room had a box fan. Loved that!
9. The kitchen had plenty of items to use.
Cons:
1. There were issues that also served as safety hazards. I'm in child protective services so it's my job to assess safety. My daughter is 2 and very mobile. The slats on the main level balcony were spaced out enough for her to slip through. There was no lock on the screen door so we were super vigilant in making sure she did not go on the balcony. It just caused added stress.
There was a nail sticking out of the bottom edge of the paneling that my husband had to hammer back in. The upstairs shower was slippery and my daughter slipped and hit her head on the stone edge. She wasn't playing or anything, simply and cautiously stepping in. When we transitioned to the tub downstairs, the coating in the tub was peeling off into the water.
There was a piece of broken glass in the floor that was discovered the evening of our arrival.
2. The basement smelled of cat urine after a few days. It had rained a lot so it got rather dank down there. The smell was pretty strong.
3. There was a pile of dog/cat hair on the side of one of the living room chairs. I have no issue with animals but it worried me about the cleanliness.
4. This is personal preference but the beds were too firm for me, my parents and my grandparents. My sons and husband had no complaints.
5. One of the toilets was not bolted down properly-the basement bathroom, I think.
6. The TV in the upstairs left bedroom had issues that ended up resolving but it took a lot of work.
That's the bulk of it. The furniture and decor could've used some updating but that wasn't a concern. Everyone has different tastes. I enjoyed the location and the wildlife sightings
Sherri D.
Aufenthalt von 7 Nächten im Mai 2022
10/10 – Hervorragend
alfonso m.
11. Dez. 2021
Gut: Sauberkeit
the haunted house on the hilltop
The overall stay at the cabin was phenomenal with its scenic and immaculate view shining towards the city; even though the doors closing out the blue, which was a mystery. the stay was worth it with its peace and quiet hotub. the only misleading part of the cabin was the everyday seeing a bear.
alfonso m.
Aufenthalt von 3 Nächten im Dezember 2021
6/10 – Okay
Sam D.
17. Sept. 2021
Way too expensive for what was offered. Read the full review
This property is wayyyyy overpriced for what it offers. We paid $3800 to stay for a week here and were really disappointed at how things turned out. Instead of having fun, we had to spend 3 days in the cabin while the maintenance folks tried to fix a number of issues (see details below). We weren't required to be there while they fixed it but we chose to stay as we had to ensure the issues were addressed (but not all issues were resolved). The customer service /property managers were very responsive and we got 20% refund when we complained, but we would have rather stayed some place else.
The Good:
1. Very Scenic location
2. Lots of bears. We saw at least one everyday throughout our one week stay
3. Responsive property managers and customer service
The Bad:
1. Biggest complaint was that the central AC on both top floor rooms wasn't working. There's a portable AC in one of the top floor rooms but the other one was just way too hot to spend in summer time.
2. The top floor rooms only has one queen bed and two full beds (as opposed to one King and Two queens listed in the Ad). Another review pointed this as well. This is just false advertising.
3. The shower in lower floor bathroom did not work. No water at all
4. Very slow water flow in the kitchen (to the point it was unusable). I had to send video with the open faucet to their maintenance team as they wouldn't believe it.
5. The cabin is very dated and the amenities aren't that great: (a) Porcelain in main level bathtub is chipping all over and blocking the drain. (b) The Carpet near the main level bedroom door is not attached to the floor (c) The BBQ charcoal grill has a completely rusted grate, rendering it unusable.
Sam D.
Aufenthalt von 7 Nächten im August 2021
6/10 – Okay
Verifizierter Reisender
9. Aug. 2021
Verbesserungswürdig: Sauberkeit
Bears all around
Property is dated. Don’t understand why we are charged 289$ for cleaning, if the property is not clean. Once you get over the old house smell and explore the house it’s a good stay. We saw bears and Cubs twice. Drive to property from ski mountain rd is tricky with steep uphill at multiple spots, make sure tires are good on vehicle. I saw vehicles in front of me struggling. House number is only on one side so not easy to find the property, could be fixed easily by property management. There is not much area around the property, backyard is small and other houses are too close.
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2021
2/10 – Ungenügend
John P.
3. Aug. 2021
Verbesserungswürdig: Sauberkeit
Neglected property with lapsed maintenance
Bedbugs found in lower & main level bedding - we left early.
Air conditioning not working on upper level.
Air return filters completely clogged with dust/dirt.
Hot water not working in upper & lower level shower.
Laundry room lights worked intermittently.
Exposed wiring on air units in laundry area.
Broken chair stuck back together.
By far the worst vacation rental in 35yrs of travel.
John P.
Aufenthalt von 7 Nächten im Juli 2021
8/10 – Gut
Lance D.
18. Juli 2021
Enjoyable stay.
Views great. Rental very nice but dated. Cleanliness not the best.
Lance D.
Aufenthalt von 6 Nächten im Juli 2021
6/10 – Okay
tonya w.
3. Juli 2021
Verbesserungswürdig: Sauberkeit
Gatlinburg was great, house was just ok.
The bed count listed is incorrect. There are 2 kings, 1 queen and 2 full beds. We picked this house because it's listed as having 3 kings. Overall cleanliness is mediocre, do not walk around barefoot on the carpets. Location and view are great, would be nice to have a warning about the drive up, very steep and curvy, no guard rails.
tonya w.
Aufenthalt von 6 Nächten im Juni 2021
10/10 – Hervorragend
Verifizierter Reisender
5. Juni 2021
Gut: Sauberkeit
Anniversary Weekend
Very easy process from booking to leaving. We were celebrating our parents 50th anniversary and we all loved it!
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juni 2021
8/10 – Gut
Carolyn B.
11. Apr. 2021
You’re paying for the view!
Our family of four, stayed here, with a friend’s family of five. We had four adults, two young teens and three kids. All of rooms are very spacious and the kitchen is well stocked. Some beds were better than others, but overall, we all slept well. This house has older finishes, but I believe it adds to the charm of a Gatlinburg vacation. The deck has plenty of seating with a hot tub and spectacular views. We had a bear visitor three times and watched him/her try to get into our vehicles. Don’t forget to keep those doors locked.
We arrived in town early and planned to eat and check out the area, until the 4:00 check in time, but received a phone call stating that it would be later than 4:00 for check in, as the cleaners were not finished. We arrived at the house shortly after 4:00 and waited in the driveway for the cleaners to finish. We entered the house around 4:45 but they continued outside, refilling the hot tub. Our other guests didn’t arrive until 5:00, so it really wasn’t a big deal. You could tell the house had been cleaned, very quickly. There was a lot of dust and cobwebs, the sheets were clean, but the bedspreads and shams didn’t look clean. the bathrooms and kitchen were cleaned well. The house did have a faint pet small, after the smell of the cleaning products wore off. The hot tub had been freshly filled, but because is it isn’t treated properly with chemicals and ph adjustments, it got pretty bad, pretty fast. I believe they just empty it after each week, refill it, and throw in the floating chlorine tablets. It did get hot, which was great. We loved using the hot tub in the mornings and evenings. The only thing we had issues with were, the lower level toilet, wasn’t bolted to the floor, the upstairs and lower level showers had very weak pressure (the main level was fine), and the tv in the master didn’t work. The floors are very squeaky and you can hear every step and voice through, to the level below. Overall it was a great place for the price, especially for a large group.
The drive up to the cabin is beautiful and adventurous. The view off of the deck was worth every penny! I would rent this cabin again.
Carolyn B.
Aufenthalt von 7 Nächten im April 2021
8/10 – Gut
John S.
25. Jan. 2021
Gut: Sauberkeit
Happily Disappointed
Property Dated for the price should be newer finishes
John S.
Aufenthalt von 4 Nächten im Dezember 2020
10/10 – Hervorragend
Durwood S.
30. Dez. 2020
Gut: Sauberkeit
Very nice place. The only drawback is the access. Narrow, curvy roads.
Very nice, clean and with ample space for my family. Everything we needed was there. Wonderful view of the mountains and Gatlinburg. The roads to the property are very narrow and curvy making driving to the location difficult.
Durwood S.
Aufenthalt von 3 Nächten im Dezember 2020
8/10 – Gut
Ann A.
22. Nov. 2020
Gut: Sauberkeit
First cabin rental, VRBO
Cabin was excellent but instructions were off. Internet login was wrong. Toilet downstairs wasn't bolted to the floor.
Ann A.
Aufenthalt von 3 Nächten im November 2020
4/10 – Schlecht
kathy w.
29. Okt. 2020
Verbesserungswürdig: Sauberkeit
Chalet not what I paid for
This is my email to Erik concerning our chalet trip last weekend and he has yet to respond to me:
Well it started out wrong. We arrived at the chalet at 4:05 and there was a red truck in the driveway with trash in the back and the lights were on in the house. I knocked on the door but no one would answer so I called ur office. The lady I spoke to said to use the door code and open the door. I did and there was music playing loud so I was afraid to walk in. I hollered and still no one would answer so my husband walked in and shouted several times yet no one would answer. The house was a wreck. The lady from ur office called the cleaning place and they said they thought check in was 5. The lady told me they would have it cleaned in an hour if I could wait. By this time I was very upset. We had just bought groceries and had other family coming. It was actually 4:50 before they finished cleaning. The lady from ur office would not offer another chalet. She did offer $60 for dinner but we had 8 people and that would not have paid our dinner. She also said she could take some off the cleaning. I was so aggravated by this time I thought that was just not enough! She said she would call me today and see what else she could do but I have not heard a thing from her.
When we finally got in my husband went to make him some coffee and the coffee maker had old coffee grinds in it and wasn’t cleaned out. My daughter said there was hair and makeup on her pillow. We have 1 kitchen towel and between 3 families for 2 days we have 3 towels for each family which isn’t enough. We went to use the hot tub and one of the knobs blew off and water went everywhere. Also the jets were not working either I called ur office and the lady sent a guy last night at 9pm to temporarily fix it. The beds are hard, the living room furniture is very uncomfortable due to being so old, and just to let u know the upstairs screen door isn’t in good shape either and it was like that when we got there. I have taken some pictures of these things should u need them as proof.
We are making the best of this situation with what time we have but we have stayed in 10 chalets now over several years and I have to say this one is the worst. It really needs an upgrade and for all the trouble we have experienced I believe we deserve a refund. If only someone would respond to me