Hôtel Chalet Village, Gatlinburg

« Difficult to access, comfortable cabin, lights flicker, outlets are loose & tub room lights didn't work »

« The veiw was great »

« Couldnt really see the scenery for all the growth »

« The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way. »

« The home was absolutely beautiful. Needs a little TLC (some painting and deck repairs), but all in all the house is fantastic.. Plenty of room, kitchen fully equipped, very clean and would love to go again »

« The condo was nice, with only minor, cosmetic issues, and the view was beautiful. The roads were steep with a couple of sharp turns more easily navigated by smaller vehicles. »

« Property was misrepresented do not go by the pictures only a couple were of the actual condo. My master bedroom at home is bigger than this entire condo. Took 2 hours of phone calls to several different numbers to get the real code to get in. Gave me several wrong codes not fun to deal with after a 9 hour drive at midnight. Don’t turn the jets on the hot tub unless you want a migraine from the screeching sound of the pumps getting ready to implode. Plenty of better places to stay in the area. ...

« Everything was wonderful arcade pool area food hall frozen yogurt shop candy shop build a friend. Rooms was very nice and balcony view was great. The kids really enjoyed the rids! Overall a 10/10 I really recommend this place for families trips. Will be returning »

« Key cards wouldn’t work. The lady when we arrived late in night she was very nice and she made an attempt at conversation and made me feel welcomed. The room was clean. Air conditioning worked decently. At checkout the other lady clearly had been there longer had caught an attitude and was clearly very angry and annoyed with the previous staff that helped me not being able to get the key to work. Which I did not like she did not make me comfortable there should have been no outburst from...