We're so happy to hear your stay was so great! We love when everything works out 100%! Thank you for such a wonderful review!

We're so glad to hear everything went so very well! We appreciate the great review!

We're so happy to hear you had such a wonderful time! We would love to host you again!

We're so glad that everything went so well during your stay! Mountain Comfort is one of our favorite honeymoon cabins! We appreciate the review!

We're so glad to hear your anniversary went so well! Thank you for spending time in the Smokies with us!

We're so happy hearing how great your stay with us was this vacation! We've had some very strong cold weather which has cooled everything down. We're thankful this isn't a huge problem in general, but we'll also have our cleaning crew take a look to make sure everything is working well! Thank you for your review!

We're so glad you had a Happy Thanksgiving at Mountain Comfort! The drive might be an adventure, but it's worth it for the views and to be surrounded by the nature of the Smokies! Thank you for your review!

We're SO HAPPY to hear your 25th went so swimmingly! We work very hard to make sure the kitchen has everything you would need to do a full meal in the cabin! Glad you all were able to fully take advantage! Thank you for your great review!

We're so glad to hear you had such a wonderful stay! We try to always communicate as quickly as possible so our guests aren't waiting around too long! Glad that was helpful for your stay! Thank you for your review!

We're so happy to hear you had such a lovely time! We're sorry the bed wasn't your favorite. We're glad, however, that you got a special visit from our friends from the Smokies! Thank you for your comments!

Jackie, We appreciate the comments in your review! We did want to follow up with some of your feedback. The hot tubs are always on, our cleaners drain, sanitize, refill, and turn on the hot tub before our guests arrive. We don’t have any Alan that works for us or that cabin, so we’re not really sure what contact you’re talking about. We also don’t have any emails from you or messages from you in the VRBO app. We have directions in our guidebook we sent the day before your arrival with instructions on how to make sure the jacuzzi is fully working! We’re sorry that things didn’t meet your expectations, but we’re glad the ambiance was good for you and your new fiancé!!

We're so excited to hear you had such a lovely time! We love hearing when guests get to have a peaceful escape into the Smokies! Thank you for the great review!

We're so happy to hear you had such a wonderful stay and enjoyed the views! The road is why we suggest 4WD and FWD vehicles, especially in the winter, but once you do it once, you generally got it for the rest of your stay! Thank you for the great review score!

We're so glad to hear that you had such a wonderful time! We always love when the cabin meets expectations! Thank you for the 5-Star Review!

WOW! Thank you for the kind comments! We're always so happy when our guests get to enjoy special moments together at the cabin. Congratulations on your 50th anniversary! Thank you for the review!

We're so glad to hear you had such a great time! We love the cabin so much because it has that cozy and secluded feel while still being so close to all the fun! Thank you for the 5-Star review!

We're so happy to hear you had such an excellent stay! Funny enough, we're actually working on getting those trees blocking the way cut down. We're glad to hear you had such a fun time and enjoyed the tickets as well! Thank you for the great review!

We're so happy to hear you had such a great experience with us! We love when everything meets expectations! Thank you for the excellent review score!

We're so happy to hear you had such an excellent experience with us! We love the cabin for that reason! So close to the fun yet still has that private and secluded feel to it. Thank you for the wonderful review!

We're so happy to hear you had such an excellent stay! Nothing better than a hot tub after a long day of events! Thank you for the excellent review score!

We're so happy to hear you had a great experience! We do love this cabin for that reason! There is so much to do close by, yet it still has that cozy and secluded feeling with all the nature around it! Thank you for the great review!

We're so glad that you enjoyed your stay! We do love that view from Mountain Comfort! Thank you for the great review score.

We're so happy to hear you had an excellent end to what was clearly a wild week! Thank you for all the kind words and the excellent review!

We're so glad that you had a great time overall! We'll take a look at getting a picture of what you're referring to for the future. Thank you for the great review score!

We're so glad to hear you had such a wonderful vacation! Thank you for the great review score.

We're sorry that your stay wasn't up to expectation, we do try for 5-Star stays for all guests. We took a look at the hot tub after you left and everything was working fine, and no guests after have complained about it not working since you left. We're sorry you had that experience but are very glad you were able to have a good time otherwise.

We're glad to hear that your stay was overall great! We never heard anything from you about the rugs nor the hot water being limited. We could have assisted in finding solutions quite quickly! Let us know next time, some of these things such as the water could have been resolved quickly. Thank you for the notes, we'll make sure to pass them along to the staff and take a look at everything.

We're so glad to hear you had such a great visit! Congratulations on the engagement! We're so happy to have been a part of the amazing moment. Thank you for the kind words!

We're so happy you all had such an amazing visit! We love the location for the fact it feels private and cozy while still being close to the town! And nothing better than the hot tub after a long day! Thank you for the great review!

We're so happy you all had such a great time! We love the views from Mountain Comfort, and the hot tub is such an added plus! Thank you for the lovely recommendation!

We're so happy to hear you had such a great experience! We love the view from Mountain Comfort! Thank you for the lovely recommendation!

We're so happy to hear you had a nice time! We love how cozy and secluded this cabin feels for a couple to enjoy a few days together! Thank you for the great review score!

We're so happy to hear you all had such a great time! So sorry about your little one! Hopefully next time you can enjoy your full stay! Thank you for the great review!

We're so happy you had such a great stay! We agree that Mountain Comfort has that cozy secluded feeling but it's also close to all the fun in the area! Thank you for the great review, we're so happy you loved the place so much!

We're glad to hear you all had a great stay! Thank you for the great review!

We're so happy you had such a great time! We strive to make sure everything is clean and cozy for every guest that arrives, glad we hit the mark with you all! Thank you for the kind review!

We're glad we were able to provide quality service for the situations we could control! Nobody was expecting the weather conditions we had during your stay and our cleaning crews had to start later in the day because of the ice blocking their ability to get to the cabins. That is not a normal situation. Sadly, because the temperature never got even to the 20's during your stay, the pipes were frozen, hence the inability for the bathroom to work, again, shouldn't happen next time! We are glad those two didn't hurt your stay overall, and we were glad to help with the partial refund.

We're so glad you had a great New Year's Trip! Hope to see you again next year!

We're so glad that you had a great time overall! We never got a response after we answered how to turn on the fireplace with the switch. So we assumed that you got it. We should have double checked with you that you got it. Thank you for recommending us regardless of that issue!

We're so happy that you have a lovely anniversary! We hope to see you next year for the next one! Thank you for the review!

We're so happy to hear you had such a good time! We agree, we love how Mountain Comfort feels secluded and cozy while also being close to all the fun in the area! We hope to see you all again!

We're so happy you had a good time! We'll definitely bring up the issue with the bed and fireplace with our cleaning staff! Thank you for bringing it to our attention!

We're so happy you all had such a peaceful time! Sometimes you just need some time together to reset; we're happy we could help that happen. We appreciate such a wonderful recommendation!

We're so happy you had a wonderful time! Can't beat the views in Tennessee in the wintertime, especially from a peaceful porch!

We're so happy you had a good time! We also love how relaxing and secluded Mountain Comfort feels while also being close enough for you to enjoy all the attractions in the area!

We're so happy you had a great stay! There's nothing that beats the views in Tennessee in the fall! Hope to see you a THIRD time :)

We're glad you had a nice stay! We're a fan of the seclusion of this cabin while also being close to the city and attractions nearby!

We're so happy you had a great time! We love the view as well, especially in the fall. Can't beat the trees changing color all around you!

We're so happy that you had a great time!

We're so glad to hear you had an excellent time! We also love how cozy Mountain Comfort makes guests feel!