Hôtel Chalet Village, Gatlinburg

« Couldnt really see the scenery for all the growth »

« The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way. »

« Property was misrepresented do not go by the pictures only a couple were of the actual condo. My master bedroom at home is bigger than this entire condo. Took 2 hours of phone calls to several different numbers to get the real code to get in. Gave me several wrong codes not fun to deal with after a 9 hour drive at midnight. Don’t turn the jets on the hot tub unless you want a migraine from the screeching sound of the pumps getting ready to implode. Plenty of better places to stay in the area. ...

« The condo was nice, with only minor, cosmetic issues, and the view was beautiful. The roads were steep with a couple of sharp turns more easily navigated by smaller vehicles. »

« Unfortunately the room didn’t have soap and wasn’t very clean. Upon our departure we discovered a large sum of cash missing from our safe in the room. Understandably the hotel cannot accuse a worker, although the did check the card swipes and cameras which found only one person entered besides us. I was just shocked the hotel didn’t offer anything, not a discount or a credit for upcoming stay, nothing. Will be the last time I stay there. »

« Clean room, great amd friendly staff amd location is perfect for walking the Gatlinburg strip. There are 2 things i didnt care for. I got a room with 2 "queen" size beds, they were definitely NOT queen size beds. They were a full size bed which matters a lot because i am 6ft5in tall. The second thing is the toilet was so close to the bathroom door that i couldnt use the bathroom basically without my knees touching the door lol. It is a great place though. »

« The property and staff were wonderful, it was so clean too! The firepits weren't working, it would've been so nice to have those though. I loved the outdoor hot tub, their pool is indoors, which I thought was a tad odd, instead of being outside. Either way, we really enjoyed our stay »

« I loved the area. Rooms were clean and very comfortable. Parking lot was well lighted and conveniently in front . »

« Très bon hôtel avec toutes les chambres avec la vue sur la rivière. Hôtel calme avec le personnel très disponible et accueillant. Dommage que la salle du petit déjeuner soit toute petite avec l'obligation de manger dans le hall. »

« Rien à redire c'était extra. »

« Cold air, hot shower, fluffy towels, comfortable bed and I loved watching the ducks, geese with their babies, squirrels, chipmunks and even a beaver in the river. Would definitely recommend no problems with our 4 day stay. »