6/10 Satisfaisant
Chuck E.
12 avr. 2024
Cute but poor customer service
The location was farther away from the beach than advertised with no real view of the beach. upon arrival there were towels in the clothes dryer and dirty dishes in the dishwasher. The instructions that were emailed to us mentioned returning any park or parking passes that were used during the stay although there were no passes to speak of. I tried calling the property manager to figure out where to park and was told that I couldn't get any information because my husband was on the contract and not me, understandable yet frustrating. my husband was able to add me onto the contract without any fuss. One of the things that I was looking forward to the most was the fireplace on the cool coastal evenings but could never figure out how to turn the thing on. I tried calling the property manager now that I was on the contract but they were unable to tell me how to turn it on. I was told that they would look into it and get back to me, I'm not sure when that is going to be as I still haven't heard anything. The ice maker was broken as well but I thought I would tell them when they called back about the fireplace but again, they never responded.
Overall the place was cute and comfortable if a little cold at night without the fireplace. I would be unsure about recommending to others because of the lack of support with issues.
Chuck E.
Séjour de 3 nuits en mai 2023